Mira Santi

To whom it may concern: We are in receipt of your correspondence of March First of all, we’re very happy that the customer has chosen Mira Santi as their new home Secondly, I apologize that this response may appear to be late, but I didn’t receive it until March 30, and you requested a response within seven daysSo I hope this sufficesAs explained in the email correspondence you enclosed with your letter, when the customer toured our ***munity we no longer offered the promotion that interested her, and explained this to her when she asked about itWe notified ApartmentGuide[redacted] to terminate the promotion subsequent to learning that the site was still promoting itOften these third-party, aggregate sites will include promotional information that they obtain from various sources without verifying their validity, or updating information as frequently as the management website doesThe customer had the time and ability to make an informed decision about whether to rent with us after learning that the promotion had expired, and she chose to execute her lease agreement I trust that this clarification will end the dispute in this caseWe hope the resident has a long and positive experience living in our ***munity

To whom it may concern: We are in receipt of your correspondence of March 25. First of all, we’re very happy that the customer has chosen Mira Santi as their new home.  Secondly, I apologize that this response may appear to be late, but I didn’t receive it until March 30, and you requested...

a response within seven days. So I hope this suffices. As explained in the email correspondence you enclosed with your letter, when the customer toured our [redacted]munity we no longer offered the promotion that interested her, and explained this to her when she asked about it. We notified ApartmentGuide.[redacted] to terminate the promotion subsequent to learning that the site was still promoting it. Often these third-party, aggregate sites will include promotional information that they obtain from various sources without verifying their validity, or updating information as frequently as the management website does. The customer had the time and ability to make an informed decision about whether to rent with us after learning that the promotion had expired, and she chose to execute her lease agreement.  I trust that this clarification will end the dispute in this case. We hope the resident has a long and positive experience living in our [redacted]munity.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will consider this complaint resolved.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will consider this complaint resolved.

Regards,

To whom it may concern: We are in receipt of your correspondence of March 25. First of all, we’re very happy that the customer has chosen Mira Santi as their new home.  Secondly, I apologize that this response may appear to be late, but I didn’t receive it until March 30, and you requested...

a response within seven days. So I hope this suffices. As explained in the email correspondence you enclosed with your letter, when the customer toured our [redacted]munity we no longer offered the promotion that interested her, and explained this to her when she asked about it. We notified ApartmentGuide.[redacted] to terminate the promotion subsequent to learning that the site was still promoting it. Often these third-party, aggregate sites will include promotional information that they obtain from various sources without verifying their validity, or updating information as frequently as the management website does. The customer had the time and ability to make an informed decision about whether to rent with us after learning that the promotion had expired, and she chose to execute her lease agreement.  I trust that this clarification will end the dispute in this case. We hope the resident has a long and positive experience living in our [redacted]munity.