Miracle Man Plumbing

We received the above mentioned complaint letter and we appreciate the opportunity to respondMiss [redacted] alleged that hair braiding services that she received on February 20th caused her to endure some health related issues (abscess on her head, and headaches etc ) Please be advised that African Master Hair Braiding is focused on delivering the highest customer service levels and we pride ourselves in the attention to details that is given to each one of our clientWe are sorry to hear Mrs [redacted] did not experience thatMrs [redacted] also alleged that her health issues following her visit were caused due the uncleanliness of the associate who took care of herWe pride ourselves in the clean and relaxing environment that we provide to our customers and we invite the Revdex.com to come and visit usIn addition, the braids that she wanted done have been offered multiples times without any complaints from our regular and new customersEven though we sympathize with Mrs [redacted] , her health background is unknown to us (allergies, migraines etc )One protocol we have before we start with any clients especially new onesWe ALWAYS ask them throughout the hair braiding process their comfort level with the tightness/looseness of the braidsMrs [redacted] was asked and she advised that she was absolutely fineAfrican Master Hair braiding sincerely apologizes to Mrs [redacted] for her alleged bad experience at our shopPlease feel free to contact us at anytime if you required any additional information

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Laura [redacted]

We received the above mentioned complaint letter and we appreciate the opportunity to respond. Miss [redacted] alleged that hair braiding services that she received on February 20th 2016 caused her to endure some health related issues (abscess on her head, and headaches etc…) Please be advised that...

African Master Hair Braiding is focused on delivering the highest customer service levels and we pride ourselves in the attention to details that is given to each one of our client. We are sorry to hear Mrs. [redacted] did not experience that. Mrs. [redacted] also alleged that her health issues following her visit were caused due the uncleanliness  of the associate who took care of her. We pride ourselves in the clean and relaxing environment that we provide to our customers and we invite the Revdex.com to come and visit us. In addition, the braids that she wanted done have been offered multiples times without any complaints from our regular and new customers. Even though we sympathize with Mrs. [redacted], her health background is unknown to us (allergies, migraines etc…). One protocol we have before we start with any clients especially new ones. We ALWAYS ask them throughout the hair braiding process their comfort level with the tightness/looseness of the braids. Mrs. [redacted] was asked and she advised that she was absolutely fine. African Master Hair braiding sincerely apologizes to Mrs. [redacted] for her alleged bad experience at our shop. Please feel free to contact us at anytime if you required any additional information.

Knowledgeable, conscientious and trustworthy.

Work completed in a professional and timely manner,

at a fair price. Extremely pleased!

Excellent service.

Joe did a great job he was also courteous and very polite. There was no mess left and our leaky faucet was no longer a problem.

I had the Pleasure of getting customer service the way customer service should be "The Old Fashioned Way"!!! I had Miracle Man plumbing do a complete re-pipe for me. A small leak incurred. I called the company. The OWNER of the company called me back and showed up to make good in less then 1 hour. No Stories, No [redacted] just good "Old Fashioned" Customer Service. I asked him what do I owe you? He took nothing and was extremely apologetic the issue happened in the 1st place. I would definitely both use him again, and highly recommend the company to others...

[redacted] is a great person... He took action within the first hour I called in for his service. The problem was resolved in a matter of a short time . Sewer was backed up and cleared immediately.