Miracle Plumbing

[redacted] Attn [redacted] As per the customer complaint for [redacted] .Miracle Plumbing, incdid the plumbing in the new house as stated in the complaint The original water heater did leak during the warranty period Miracle plumbing, inc.did replace it as per the standard manufacturers warranty Miracle Plumbing did charge labor for the replacement as is stated in the manufacturers warranty, but did not charge for the replacement water heater.As is stated in the manufacturers warranty which is attached to every water heater, the manufacturer will supply a new water heater to replace the original water heater at no cost to the customer, but the labor cost is not included The replacement water heater will carry the balance of the warranty from the original water heater I believe this is industry standard No plumber is going to be responsible for the manufacture of the water heater and supply a new heater at the plumbers expense.Miracle Plumbing, incstandard rate for a installation of a gallon gas water heater includes the water heater, delivery to the site, removal of the dead unit from the premises, dump fee, clean up, and plumbing permit for the water heater The city and home owners insurances require a permit for each water heater installed If there is a problem with the installation and there is no permit a lot of times the insurance will not pay a claim.This is a frivolous claim and needs to be dismissed.Mike E***Miracle Plumbing,inc

[redacted] Thanks for the information I do apologize for not asking your installer to show me the warranty information I am glad I did not purchase the same brand! I will end the complaint