Dear ***Please accept our apology for the miscommunication on your rent amountAs we audited ledgers we realized that you were on month to month but were not being charged the $month to month feeAs a policy when this information is found we give a verbal/email notice of change of rentAt
the time this information was given to you, you come into the office to talk with the business manager about transferringAfter reviewing your ledger we found that you did not qualify for a transferAfter this denial you submitted a notice to vacateWe did not change your rent amount due to the fact that you would only occupy your unit for a short period of timeWe would like to extend our deepest apology for any confusion this may have caused youWe appreciate you as a resident and hope we have taken care of this matter in a satisfactory way. Thank you, *** *** |Community Manager
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Dear ***Please accept our apology for the miscommunication on your rent amountAs we audited ledgers we realized that you were on month to month but were not being charged the $month to month feeAs a policy when this information is found we give a verbal/email notice of change of rentAt
the time this information was given to you, you come into the office to talk with the business manager about transferringAfter reviewing your ledger we found that you did not qualify for a transferAfter this denial you submitted a notice to vacateWe did not change your rent amount due to the fact that you would only occupy your unit for a short period of timeWe would like to extend our deepest apology for any confusion this may have caused youWe appreciate you as a resident and hope we have taken care of this matter in a satisfactory way. Thank you, *** *** |Community Manager
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