MISA Corporation

I HAVE BEEN A RESIDENT OF [redacted]  MOBILE HOME PARK FOR YEARS I WOULD LIKE TO KNOW THE REASON FOR MAKING RULES, WHEN MISA WILL NOT DO ANYTHING TO HELP THE RESIDENTS THAT FOLLOW THE RULES A NEIGHBOR HAS AN ILLEGAL VEHICLE PARKED ON HIS PROPERTYTHIS IS THE SECOND TIME THE OFFENDER HAS DONE THIS IN THE MOST RECENT NEWSLETTER, IT IS STATED "PLEASE BE CONSIDERATE OF YOUR NEIGHBORSAS PER SECTION IV OF MHCR HANDBOOK: EACH LEASE HAS DESIGNATED PARKING SPOTS THERE IS TO BE NO PARKING ON THE STREET OR GRASS-ONLY IN DESIGNATED PARKING AREAS IF YOU CHOOSE TO PARK IN UNAUTHORIZED PARKING AREAS YOU RUN THE RISK OF BEING TOWED AT YOUR OWN EXPENSE." WHY MAKE THIS RULE??? THE RESIDENT WAS FORCED TO MOVED HIS VEHICLE A YEAR AGO FOR THE SAME REASON - TAGS/INSP NOT UP TO DATE HE DOES NOT USE THIS VEHICLE, EXCEPT TO STORE HIS TRASH IN HE USES THE 2ND CAR TO DRIVE UP TO HIS BACK DOOR THROUGH THE FIELD, AND DRIVE UP ON THE GRASS TO THE BACK OF HIS HOME THIS SECOND TIME OFFEN

Dear MrAndrew D***,
I am a resident of Appleville mobile home parkI have lived here for years and have dealt with on going water issues and am asking for assistance for myself and the residents of my community
The property is owed by the *** family and they have hired Misa corporation located in Parksburg as their management company
Our water is contaminated with manganese which is destroying our homes..It is settling in our pipes toilets and hot water heater...Many of us have lost clothes that have been destroyed by this situation
In addition not only can we not drink wash or bathe in this water but we are being charged for itI have attached several pictures and videos so that you may see what we have to deal withI have personally spoken with my surrounding nieghborhood and we need help in resolving this issue
Thank you in advance for any assistance you can provide usWe are mostly older, low income and disabled residents who feel we

I HAVE BEEN A RESIDENT OF *** MOBILE HOME PARK FOR YEARS I WOULD LIKE TO KNOW THE REASON FOR MAKING RULES, WHEN MISA WILL NOT DO ANYTHING TO HELP THE RESIDENTS THAT FOLLOW THE RULES A NEIGHBOR HAS AN ILLEGAL VEHICLE PARKED ON HIS PROPERTYTHIS IS THE SECOND TIME THE OFFENDER HAS DONE THIS IN THE MOST RECENT NEWSLETTER, IT IS STATED "PLEASE BE CONSIDERATE OF YOUR NEIGHBORSAS PER SECTION IV OF MHCR HANDBOOK: EACH LEASE HAS DESIGNATED PARKING SPOTS THERE IS TO BE NO PARKING ON THE STREET OR GRASS-ONLY IN DESIGNATED PARKING AREAS IF YOU CHOOSE TO PARK IN UNAUTHORIZED PARKING AREAS YOU RUN THE RISK OF BEING TOWED AT YOUR OWN EXPENSE." WHY MAKE THIS RULE??? THE RESIDENT WAS FORCED TO MOVED HIS VEHICLE A YEAR AGO FOR THE SAME REASON - TAGS/INSP NOT UP TO DATE HE DOES NOT USE THIS VEHICLE, EXCEPT TO STORE HIS TRASH IN HE USES THE 2ND CAR TO DRIVE UP TO HIS BACK DOOR THROUGH THE FIELD, AND DRIVE UP ON THE GRASS TO THE BACK OF HIS HOME THIS SECOND TIME OFFEN

I signed lease agreement for $on Dec15th The initial showing was for the property that I could use for a Garage/Shop and have space to section off an officeThe property needed to be cleaned and I was told it would be in a "move in and clean condition" Later I noticed I was given a lease that showed $spelled out and $in numeralsOn Feb 10, I had to sign a “revised lease” or move out the entire shop or move out of there after I had spent thousands of dollars moving tools and equipment from FloridaI was promised that the dead birds, urine, and all associated filth of the birds roosting would be cleaned before moving upstairs for the second timeI did move some things in downstairs because I had moved from another property owned by MISA that I outgrew I also was promised that the bathroom would be cleaned of mold and the wobbly roof would be addressedI also needed the “holes” in the area that the roof and the walls meet to be repairedA man came by a

In response to the complaint that we received on 1/26/17: We were informed of this current issue by the customer only after all other parties were informed.We are working under the direction of the Department of Environmental Protection to solve this problem. On 1/27/17, we ordered water...

testing on all our water systems in the community, which was performed by a certified water testing laboratory.  We have connected to another water source while awaiting test results.  On 1/27/17, bottled water was provided each home on the affected water system.  Additional bottled water is available upon request.  We will research treatment options, if necessary, upon testing results and with the direction of the Department of Environmental Protection.

March 17, 2016Please be advised that your previous letters/emails never reached us. They were sent to the wrong address. The letter dated Monday March 14, 2016 was the first letter we received from you in regards to complaint #[redacted].The unit was leased to [redacted] as a storage/garage only, not as...

a residence or a business as stated in the lease. His lease states that he is responsible for the control of rodents, pests and wildlife. We did a move-in inspection the day he signed the lease and [redacted] did sign off on it. We did not inspect the loft area during that walk thru. When he called to report that the loft portion of the storage unit had dead birds in it we contacted him to gain access to the unit so we could clean it up. We scheduled a date with him and did the cleanup of the loft area. We never promised a cleaning crew, we sent our maintenance team to handle the clean-up.Also, he claims that the loft was covered in bird urine, it is a scientific fact that birds do not urinate.As for the lease, yes, there was a typo, however, we corrected the typo and he signed the lease with the correct amount under no pressure. He paid first months’ rent and security deposit of $675.00 at the time of the original lease signing. He was well aware that the monthly rent was $675.00.[redacted] claims that the storage unit loft area was unsafe and felt the need to frame out a room to secure it. The roof never “wobbled”. He never requested permission to do this framing from the landlord nor would we have given permission (unit is storage only). His reference to “Al” who is not a Misa Employee was not sent to the unit to inspect but to find out where the birds were getting in. His lease states that any repairs or changes he makes to the unit stay with the unit and are not billable to the landlord. The framing that [redacted] did to the loft could be considered a defect due to the fact that there was no support built below to hold the structure.We would welcome anyone to inspect the unit and see that the storage/garage unit is structurally sound.[redacted] was not evicted. He was sent a late rent letter for non-payment of rent and the letter stated that if he did not pay his rent we would start proceedings to evict.He assumed he was evicted and emptied the unit and never gave the required 30 day notice according to his lease. It was only when we called to get an update from him on the rent payments did we learn he had vacated the unit.We pride ourselves on good tenant/landlord relations and we work hard at being responsive to all of our tenants and their needs. We have made every effort to resolve these issues out of court but [redacted] is resolute and we are currently in litigation regarding these issues.We feel we gave [redacted] the same courtesies and attention as any other lessee.Thank you for your time in reviewing our response to this complaint.Sincerely,Janet Z.Property/Sales Manager