This is a billing agency that does billing for Radiology Assoc of the Fox ValleyThey say I owe two bills one for $and one for $My insurance co and I called them numerous times and I don't owe these billsThey turned me over to a collection agency, *** for $and shows up on my *** credit report starting 7/I called them on Friday three times and had my insurance co on the line three times...finally they said that I don't owe it and they will send something to *** to straighten up my creditI called them today 7/to see if this matter is straighterned out yet and MsKesson told me that they sent an electronic notice to *** on Friday 7/asking them to pull me out of collectionSo I called *** and they said they never received anything and they can't get it out of collection, McKesson has to so I kept *** on the line and called McKesson and finally talked to a supervisor...the supervisor told me that because they tur
I purchased the *** *** *** ** *** *** on August 8, It was ineffective, and I have been using pseudephedrine for decades, so I know it works for meOn the side of the box it says, "Money Back Guarantee" and lists a website, *** which I went to and found a number to call for customer serviceI called this number at 4:a.mand 12:a.mon August I left a message at 12:I called again today at 9:a.m., 9:a.mand 12:p.m., leaving messages each timeThe voice message I heard when I called and left messages stated that messages would be responded to "momentarily." Another message says phone calls will be returned within hoursWell, it's been more than hours and it has certainly been longer than a moment, and I would like for someone to return my call and refund my money
I am highly disappointed with their customer service They cancelled a delivery without speaking to me They acknowledged their mix up, but were unwilling to expedite service, despite them being at fault Customer service rep was kind, but their unwillingness to fix their mistake, is very disappointing I would give a zero if I could
On 11/16/2016, I had a mammogram done and was told my insurance would not cover the procedure and radiologist interpretationI was charged $at the time for the procedureI receive a bill from this company that I owe for the procedure, however my $was never documented and they also billed my insurance companyThis is insurance fraud and fraud against meI asked them to resend the statement INCLUDING my payment of $on 11/16/and they ignored my emailsI paid $-$so I am owed $Refund my payment of $The company needs to send me a statement where MY PAYMENT is reflectedThe statement I received stated patient paymet=Where is my $269?
We receive medical supplies for my son from McKesson and they have not been getting his supplies to us in a reasonable amount of time His medical supplies were ordered on the 14th of March and we should have received them within a week By Friday, March 23rd we called them to see why the supplies had not arrived yet and they said there had been some hold up because of the computer system switch that they had just gone through We were told that there had been a rush order put on the supplies and that we would have them by Monday, March 26th They also connected us with the maker (Coloplast) of his supplies to see if they could send us a couple of spare supplies, but we were informed that this was illegal and that McKesson should have known that On Monday, March 26th we called again and were told that they had not been shipped yet because there was still a hold up in their system Being that my sons medical supplies are a need and not a want, I asked to speak with a manager because we were almost out of the supplies at that point in time I was told that the manager was busy and that she would call me back I said that I would wait because it was really important to get this issue resolved so they put me on with an assistant manager who told me there was nothing that she could do and that the manager would have to call me back that night As of this afternoon, March 26th, the manager has not called me back I did just speak with McKesson again because I called them and they still have not shipped out the supplies I asked to speak with a manager again this time and was put on hold, a few minutes later the same lady I spoke to at first came back on and said that she had just talked to the warehouse and that the supplies would be to our house tomorrow I am not sure why I was not allowed to speak with a manager again, but hopefully the products do show up tomorrow because we are down to the last and if we don't get them I am not sure what we will do
I loved *** *** but McKesson took over and has been a disappointmentThis is the second time I will be without supplies on a weekendI cannot afford an emergency room visit for suppliesI ordered my supplies at the beginning of the weekI should have the supplies in hand at this timeI am very upset with this company
This is a billing agency that does billing for Radiology Assoc of the Fox ValleyThey say I owe two bills one for $and one for $My insurance co and I called them numerous times and I don't owe these billsThey turned me over to a collection agency, *** for $and shows up on my *** credit report starting 7/I called them on Friday three times and had my insurance co on the line three times...finally they said that I don't owe it and they will send something to *** to straighten up my creditI called them today 7/to see if this matter is straighterned out yet and MsKesson told me that they sent an electronic notice to *** on Friday 7/asking them to pull me out of collectionSo I called *** and they said they never received anything and they can't get it out of collection, McKesson has to so I kept *** on the line and called McKesson and finally talked to a supervisor...the supervisor told me that because they tur
I purchased the *** *** *** ** *** *** on August 8, It was ineffective, and I have been using pseudephedrine for decades, so I know it works for meOn the side of the box it says, "Money Back Guarantee" and lists a website, *** which I went to and found a number to call for customer serviceI called this number at 4:a.mand 12:a.mon August I left a message at 12:I called again today at 9:a.m., 9:a.mand 12:p.m., leaving messages each timeThe voice message I heard when I called and left messages stated that messages would be responded to "momentarily." Another message says phone calls will be returned within hoursWell, it's been more than hours and it has certainly been longer than a moment, and I would like for someone to return my call and refund my money
I am highly disappointed with their customer service They cancelled a delivery without speaking to me They acknowledged their mix up, but were unwilling to expedite service, despite them being at fault Customer service rep was kind, but their unwillingness to fix their mistake, is very disappointing I would give a zero if I could
On 11/16/2016, I had a mammogram done and was told my insurance would not cover the procedure and radiologist interpretationI was charged $at the time for the procedureI receive a bill from this company that I owe for the procedure, however my $was never documented and they also billed my insurance companyThis is insurance fraud and fraud against meI asked them to resend the statement INCLUDING my payment of $on 11/16/and they ignored my emailsI paid $-$so I am owed $Refund my payment of $The company needs to send me a statement where MY PAYMENT is reflectedThe statement I received stated patient paymet=Where is my $269?
We receive medical supplies for my son from McKesson and they have not been getting his supplies to us in a reasonable amount of time His medical supplies were ordered on the 14th of March and we should have received them within a week By Friday, March 23rd we called them to see why the supplies had not arrived yet and they said there had been some hold up because of the computer system switch that they had just gone through We were told that there had been a rush order put on the supplies and that we would have them by Monday, March 26th They also connected us with the maker (Coloplast) of his supplies to see if they could send us a couple of spare supplies, but we were informed that this was illegal and that McKesson should have known that On Monday, March 26th we called again and were told that they had not been shipped yet because there was still a hold up in their system Being that my sons medical supplies are a need and not a want, I asked to speak with a manager because we were almost out of the supplies at that point in time I was told that the manager was busy and that she would call me back I said that I would wait because it was really important to get this issue resolved so they put me on with an assistant manager who told me there was nothing that she could do and that the manager would have to call me back that night As of this afternoon, March 26th, the manager has not called me back I did just speak with McKesson again because I called them and they still have not shipped out the supplies I asked to speak with a manager again this time and was put on hold, a few minutes later the same lady I spoke to at first came back on and said that she had just talked to the warehouse and that the supplies would be to our house tomorrow I am not sure why I was not allowed to speak with a manager again, but hopefully the products do show up tomorrow because we are down to the last and if we don't get them I am not sure what we will do
I loved *** *** but McKesson took over and has been a disappointmentThis is the second time I will be without supplies on a weekendI cannot afford an emergency room visit for suppliesI ordered my supplies at the beginning of the weekI should have the supplies in hand at this timeI am very upset with this company