Miss Phebies Photography

We have received the complaint the Mr*** could not reach us here at Summit We in fact did speak yo Mr*** on 4-30-and he refused to pay his bill The conversation is documented in our computer system His debt is for Valley Medical Services, date of service was 10-15-
and the amount due is $ We did report it to the credit bureau If Mr*** will pay his debt we will update the credit report showing it was paid We hope this resolves the issue We can be reached at ###-###-#### by Mr*** or your office if we can be of further assistance, Thank you, Mr***

Summit Collection Services, Inc. represents [redacted].  We have represented them for 18 years.  [redacted] was provided services by our client in September 2014 plus other dates of service.  We researched the notes on her account and saw that the insurance policy was...

terminated 8-31-14.  This may be the reason the insurance did not cover her bill.  Our representative tried to make a payment plan.  We are still willing to do that.  If Ms. [redacted] will call us we are willing to make a reasonable payment plan with her. We see mention of a company called [redacted], we are not aware who they are or why they are involved.  We confirmed the account is still owed.  We will forward proof of debt to Ms. [redacted] so she can see the bill is owed.  Hopefully we can make a reasonable payment plan with her.  We see under Desired Settlement, Ms. [redacted] would like our company to be shut down.  With all due respect we think we will stay open for business.  She would like confirmation she does not owe the account for $2850, but this is not the case.  Please call or contact Summit with any questions, [redacted], Summit President.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and do not appreciate the disrespectful treatment I have received on the phone or choice of words in the businesses response. I was never told that my insurance declined to pay or that I owed anything until recently that I received a very unprofessional letter in the mail and disrespectful call where the guy hung up on me after telling me to pay him $300 now or he's taking legal action. I need to research what insurance I got after that so that they can submit the bill to them however it was 2 years ago so I will need some time to get the information. If I didn't have coverage then I will set up a payment plan. Lastly, please treat people with more respect when you speak to them, I wasn't rude to you so I don't deserve that back. I may be another  bill to you but I am still a person. If I knew I wasn't covered under insurance I would have paid 2 years ago at the time of service which makes me wonder why [redacted] didn't even tell me I was being charged full price and then I don't see a bill for 2 years! How am I suppose to react to that?? That's bad business. 
Regards,
[redacted]