mission bbq

Lady Lake, Florida Mission BBQ restaurant experience was next level.. First, Cashier Hayden could not have been more pleasant and receptive to a relatively complicated order.. He was patient and accommodating with all my special requests and did it with a smile on his face the whole time.. Then while in the dinning area I was approached by equally as pleasant a employee , Chelsea, checking to see if my food was good and asking me if there was anything she could do for me.. I noticed she did this with every dinning guests who seated all around, it was impressive, to say the least.. Lastly , I wanted to reach out to the manager, Todd Lucas, to identify his staff and again received nothing but a pleasant response and appreciation for bringing it to his attention.. For a minute, I thought I was in a Chick-F-la because they truly are the benchmark for customer service and professionalism.. Thank you for such a pleasant experience, it did not go unnoticed, especially in this day and age..
Respectfully,

Greg Carson

Thank you so much for reaching out to us regarding this complaint (ID Number [redacted] )We take this very serious and I William H [redacted] the General Manager have reached out three times over the last several days to apologize and to offer a resolutionMy efforts have not received a response yet but I am hopeful that the customer will reach out to me when they have timeIf you have any further questions please feel free to reach out to me directly.Regards,William H***General ManagerMission BBQ, Laurel410-302-2456Wh***@mission-bbq.com

[Mr  Williams  can  reach me currently  va   email  and  yes  we  can  put  closure   as he  stated  if  refund or  replacement is  offered   A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you so much for reaching out to us regarding this complaint (ID Number [redacted]). We take this very serious and I William H[redacted] the General Manager have reached out three times over the last several days to apologize and to offer a resolution. My efforts have not received a response yet but I...

am hopeful that the customer will reach out to me when they have time. If you have any further questions please feel free to reach out to me directly.Regards,William H[redacted]General ManagerMission BBQ, Laurel410-302-2456Wh[redacted]@mission-bbq.com