This company does not deserve to be in business. Their customer service department is one of the poorest I have ever dealt with. Total lack of compassion and understanding and displays a attitude that you are at their mercy and very uncaring to your needs. They do not meet the customers needs and act like they are not even interested. Rigid rules that have no exceptions are not good business ethics. My profession strives for excellent care and if that is not delivered then we go to all lengths to meet that goal and to live our mission statement. I was treated with no respect and was caused a lot of undue stress related to my situation. I can understand rules but also realize that there are exceptions to them. They need to evaluate their reason for having a business and strive very hard to improve their relationships with there customers and know that they are the reason they exist.
This company does not deserve to be in business. Their customer service department is one of the poorest I have ever dealt with. Total lack of compassion and understanding and displays a attitude that you are at their mercy and very uncaring to your needs. They do not meet the customers needs and act like they are not even interested. Rigid rules that have no exceptions are not good business ethics. My profession strives for excellent care and if that is not delivered then we go to all lengths to meet that goal and to live our mission statement. I was treated with no respect and was caused a lot of undue stress related to my situation. I can understand rules but also realize that there are exceptions to them. They need to evaluate their reason for having a business and strive very hard to improve their relationships with there customers and know that they are the reason they exist.