We are truly very sorry about what happened here, this is not how Mission Repair operates I personally have called and left a voicemail in an attempt and remedy this situationWe have issued a full refund per the customers request, in addition to this I would like to offer to repair the device free of charge at our corporate office in Olathe, KSIf the the customer would like to move forward with this free repair we would love to do so - they can contact me directly at [redacted] or call me at ###-###-#### We hope to hear from you soon!Regards,Lennie Martin General Manager
The refund will be issued today
We are truly very sorry about what happened here, this is not how Mission Repair operates I personally have called and left a voicemail in an attempt and remedy this situationWe have issued a full refund per the customers request, in addition to this I would like to offer to repair the device free of charge at our corporate office in Olathe, KSIf the the customer would like to move forward with this free repair we would love to do so - they can contact me directly at [redacted] or call me at ###-###-#### We hope to hear from you soon!Regards,Lennie Martin General Manager