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Mississippi Orthopaedics & Sports Medicine

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Mississippi Orthopaedics & Sports Medicine Reviews (2)

• May 19, 2023

Pharmacy issues
This pharmacy staff is rude, gives incorrect information and does not honor the information originally given. I was told I could fill a script in 3 days, that it was a bit early so I went back and the time frame was changed to 1 week. I didn't appreciate the attitude nor the right to honor what I was told in the first place. Everyone in the pharmacy on the day I went in which was about 5 people heard the 3 day time frame from the pharmacist himself and yet they still refused to honor the timeframe. I will not go back to them ...

Unethical Billing PracticeMy son broke his had. We were told he needed a cast. We were told there was a new cast for sports injury. It was applied. It could not be removed. Paid our copay and were on our way. Much later recieved a bill for an orthotic device. I called explained it was a cast, it was not [redacted] it could not be reused. They would not budge. I will not pay for something that was misrepresented to us. We could have opted for a traditional cast if we had been given the choice. This was at [redacted] office but he is now merged with Ortho One as of April 1st. They also repedeatly sent bills to my son who is a minor. Desired SettlementI paid my co-pay which is all that was required for a cast placement. Business Response Complaint states that Dr. [redacted] office became a part of OrthoOne on 4/1/15. The Revdex.com business information for OrthoOne in Olive Branch references [redacted] and Dr. [redacted] has never been at this address nor has he ever been a part of OrthoOne. The merger information is incorrect and this should be immediately removed from OrthoOne and complaint noted as false in regard to OrthoOne. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I know exactly what my insurance covers. The issue was the verbage used. We were told sports CAST wich is covered not BRACE which was not. We would have chosen a traditional cast had we known. Also the cast that was placed was not reusable and could not be taken off or got wet. This is a cast. The issue is the balance on the bill and I will continue to take this matter forward if not rectified. Final Business Response This was a patient of Mississippi Orthopaedics not [redacted] We do not have the patient records or the accounts receivable for Mississippi Orthopaedics. The response on 4/29/15 was from Mississippi Orthopaedics because it was sent to them by our office.Final Consumer Response [redacted]Mississippi Orthopedics & Sports Medicine and I have come to a resolution to my complaint. Dr. [redacted] is concerned that he has been reported and asked that I tell the Revdex.com that I am satisfied with the arrangements made and if possible resend my complaint.Thanks[redacted]

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Description: Physicians & Surgeons-Orthopedic Surgery

Address: 391 Southcrest Cir #205, Southaven, Mississippi, United States, 38671

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