Mister Car Wash Reviews (%countItem)
• Apr 08, 2021
Horrible locationSavanah the employee at speedway location deleted all my information on my both cars and told me everything is fine. I called the cooperate office and spent 45 minutes over the phone till it was fixed AND HERE SHE COMES AGAIN today Apr/7/2021 after 2 months telling me that my sticker is not scanning and asking about my phone number and she told me i’m gonna fix everything for you! I’m like WHAT? Dont fix anything, dont even touch my information, you deleted my information on my 2 memberships last time and wasted my time to fix it since the supervisor and manager couldnt fix it. She told me it wasnt me, I told her I clearly remember you and your name. She went crying to the manager in blue T-shirt and accusing me that I was cursing at her. The manager came to me and told me cursing is not acceptable here, I told him I did NOT curse on her, ask the other employee that was standing beside her and prove me liar. His answer was he is new here.. huh? What kind of answer is that? I understand you gonna back your employees as a manager but not a liar employee that I have bad history with before.
He spent time of course writing the phone number again and doing only God knows what on the system until he fixed it.. What a horrible experience in that location. Stay Away, Zero star!