Sent: Tuesday, July 14, 2:PM To: [redacted] ; [redacted] Cc: [redacted] Subject: JC Towing & Recovery Complaint # [redacted] To Whom It May Concern: Please excuse us on the delay in response Attached are the photos of the vehicles towed from [redacted] [redacted] on 6/19/15, along with the copy of the current contract After speaking with Mr [redacted] , (Property Manager), he was informed that per the JC Towing & Recovery contract, We require a 30-Day Cancelation Notice in writing and this MUST be sent VIA certified mail onlyHe was also notified that until we receive the proper Cancelation Notice, the contract would and still remains activeAfter speaking with his Father, Mr [redacted] , (Property Owner), we also provided him with the same information that was provided to Mr [redacted] When viewing the photos of the vehicles towed on 6/19/15, you can clearly see the JC Towing & Recovery signs up and posted on the Buildings and were signs also posted throughout the property as well We completely understand that everyone has their own right, decision & opinion and may or may not choose to use JC Towing & Recovery as their Tow Company, we're simply requiring as it states per the contract, for a proper Cancelation Notice Also, we've updated our e-mail address with the Revdex.com, I spoke with Mrs [redacted] but for some reason, we have not been receiving e-mails from the Revdex.com Please contact me VIA e-mail or phone anytime with any questions or concerns you may haveThank You for your time and have a good evening Regards, Sandra [redacted] Office: (281) 445-Fax: (832) 328-www.jctowingandrecovery.com
Sent: Tuesday, July 14, 2:PM To: [redacted] ; [redacted] Cc: [redacted] Subject: JC Towing & Recovery Complaint # [redacted] To Whom It May Concern: Please excuse us on the delay in response Attached are the photos of the vehicles towed from [redacted] [redacted] on 6/19/15, along with the copy of the current contract After speaking with Mr [redacted] , (Property Manager), he was informed that per the JC Towing & Recovery contract, We require a 30-Day Cancelation Notice in writing and this MUST be sent VIA certified mail onlyHe was also notified that until we receive the proper Cancelation Notice, the contract would and still remains activeAfter speaking with his Father, Mr [redacted] , (Property Owner), we also provided him with the same information that was provided to Mr [redacted] When viewing the photos of the vehicles towed on 6/19/15, you can clearly see the JC Towing & Recovery signs up and posted on the Buildings and were signs also posted throughout the property as well We completely understand that everyone has their own right, decision & opinion and may or may not choose to use JC Towing & Recovery as their Tow Company, we're simply requiring as it states per the contract, for a proper Cancelation Notice Also, we've updated our e-mail address with the Revdex.com, I spoke with Mrs [redacted] but for some reason, we have not been receiving e-mails from the Revdex.com Please contact me VIA e-mail or phone anytime with any questions or concerns you may haveThank You for your time and have a good evening Regards, Sandra [redacted] Office: (281) 445-Fax: (832) 328-www.jctowingandrecovery.com