By us requesting a visit to your home we had hoped to correct any issues surrounding the cleaning A visit to your home doesn’t suggest we wouldn’t follow through with our refund We simply need a couple of pictures of the damage, or a receipt from the company that recleaned it Alternatively, if you insist on no visit to your home in attempt to solve the matter, we can send you a general release form which upon receipt from you we can refund our cleaning charges We apologize for any inconvenience this may have caused you Please contact me at 1- [redacted] to resolve this matter Thank you, [redacted]
By us requesting a visit to your home we had hoped to correct any issues surrounding the cleaning A visit to your home doesn’t suggest we wouldn’t follow through with our refund We simply need a couple of pictures of the damage, or a receipt from the company that recleaned it Alternatively, if you insist on no visit to your home in attempt to solve the matter, we can send you a general release form which upon receipt from you we can refund our cleaning charges We apologize for any inconvenience this may have caused you Please contact me at 1- [redacted] to resolve this matter Thank you, [redacted]