Mitchell Photography

Response:This was a promotional photo shoot for a volunteer organization, at which time my staff and I photographed famiiesOn the day of this promotional photo shoot each family received a complimintary photo session for which my company normally charges $One week later, on viewing day, these families come to view their pose photo session imagesOn that day of the viewing, each family receives a complimentary 10xcolor family portrait ($value) of one of those images as a thank you gift for their donation to the volunteer organizationOn the same viewing day, their are preprinted packages for sale at promotional prices of those imagesTheir is NO obligation to purchase as there is No obligation for my company to preprint the packagesThis client purchased a Family Pkgfor $plus tax and a CD with those two high resolution images on it (with a print release) for $plus taxI have years experience in the photography business and have never tried to sell images sight unseen on CD or otherwiseThe client was told 7-BUSINESS days for delivery of the CDThe purchase and date of the invoice was 11/06/My manager delivered the CD to the door on 11/19/After the 10th business day but before the 11th business day [redacted] l, Owner

Response:This was a promotional photo shoot for a volunteer organization, at which time my staff and I photographed 39 famiies. On the day of this promotional photo shoot each family received a complimintary photo session for which my company normally charges $100. One week later, on viewing day,...

these families come to view their 2 pose photo session images. On that day of the viewing, each family receives a complimentary 10x13 color family portrait ($31.99 value) of one of those images as a thank you gift for their donation to the volunteer organization. On the same viewing day, their are preprinted packages for sale at promotional prices of those 2 images. Their is NO obligation to purchase as there is No obligation for my company to preprint the packages. This client purchased a Family Pkg. for $119.99 plus tax and a CD with those two high resolution images on it (with a print release) for $20 plus tax. I have 30 years experience in the photography business and have never tried to sell images sight unseen on CD or otherwise. The client was told 7-10 BUSINESS days for delivery of the CD. The purchase and date of the invoice was 11/06/2016. My manager delivered the CD to the door on 11/19/2016. After the 10th business day but before the 11th business day. [redacted]l, Owner