Mitchell Roofing Company, LLC

Mitchell Roofing delivers a quality product at a great priceThe owner and his crew are extremely professional, courteous, straightforward and very informativeTheir workmanship and work ethic makes you believe your getting a quality roof that will lastI'm glad I decided to have Mitchell Roofing replace my roof

After several roofing estimates, and not feeling comfortable as a single woman making a huge decision like this, I decided to hire Mitchell Roofing Company, LLC to do my roof. A company I initially was going to hire scammed me when he have me his initial quote then came back a week later and doubled his price. This left me feeling vulnerable and angry. Mr. [redacted] was great to talk to and made me feel at ease while actually educating me so I could make an informed decision on what shingles, etc. I was wanting. When there was extra wood damage found, Mr. [redacted] informed me of the issue and estimated an additional cost from the initial estimate. His crew was equally amazing! They were respectful, timely and cleaned up the yard regularly through out the day. My experience with Mitchell Roofing was a great one and I would highly recommend them to replace your roof or fix a leak.

At the beginning of March 2016, I received a contract for the sale of a rental property I owned in N E Saint Petersburg, FL. The buyers had the house inspected, including a roof inspection. After the inspection, the buyers got a quote for the roof replacement from Mitchell Roofing LLC, of St Petersburg, FL. The buyers included that information in the FHA repair report.
To make sure the buyers were satisfied with the roof replacement, we decided to hire Mitchell Roofing LLC. Our decision was based on the detail that was included in Mitchell Roofing LLC, of St Petersburg, FL, March 18, 2016 proposal. I called Mr. [redacted] to arrange to meet and move forward with the project. I asked him if I should bring the proposal that he supplied to the buyers. He told me he would make it easy and he would bring a copy to be signed. He did not inform me that he had made a change from the original proposal and had added language of "(additional roofing layers $.50 s/f extra)". This change resulted in an increase of 24% or $1,100 additional costs above the original proposal.
In the end, the cost of the roof replacement was 33% higher than the original proposal, which was quite a shock, because of the various conversations I had with Mr. [redacted] about the additional costs that might come to light once the roof was removed and the additional plywood that would have to be replaced due to normal rot. The other quotes we received for the work, included between one to three sheets of plywood as part of their proposals. Mr. [redacted] stated that his costs were his costs and that he did not negotiate his prices. On numerous occasions, before the work started, Mr. [redacted] stated that there would probably be only a need for a handful of plywood sheets based on his walking the roof. He never indicated any additional costs for removing the multiple layers of shingles.
My agent and I met with Mr. [redacted] looking for an explanation for the 33% difference between his original proposal and final invoice. I told him that I was shocked by the increase in the final invoice and felt that amount of the cost to remove the layers of roofing was not fully disclosed. Mr. [redacted] stated the he had to pay his workers to remove and haul away the additional layers and that cost money. We knew that there were costs, but reiterated that the clause was buried in the proposal and was never disclosed. (Only later, after comparing the original proposal to the proposal that Mr. [redacted] submitted for signature to begin the project, did we realize that he had done a bait and switch.)
When my agent and I suggested that we split the additional undisclosed costs, Mr. [redacted] blurted out a racists remark, grabbed the approved permit, and stormed away. He yelled out, that he was putting a lien on the property and the only way to get the house to settlement would be for us to pay him in full.
Between the way that Mr. [redacted] used a bait and switch method on his contract and his racist retort when he didn't get his way, I would never consider using him again or suggest him to another homeowner.