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Mitchell's Auto Repair

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Mitchell's Auto Repair Reviews (3)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauseThe date of August **, is incorrect. The date that I called Mitchell Auto Repair were on Dec *, 2014, his service worker informed me that the bay were full, I informed his worker that my transmission is slipping, for *** to give me a call back. On Friday, Dec *, at about 6pm, my transmission became disable, this were the third transmission the were replace by Mitchell Auto repair Shop, Since August **,2013. And no I didn't recieved a call from *** *** or any of his service workers.
In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely,*** ***

The business has responded Please see below:
After reviewing the reponse from *** *** I realized my dates weren't accurate, however, my details of what occured are factualHe called and informed a worker that his transmission was slippingHe was informed the bays were full and call back tommorrowI wasn't worried about *** *** when I didn't hear from him right away because he was a long time customerAgain, he was not told no, he was just told no bays were empty at that time*** *** took it upon himself to got to Aamco to fix his car and therefore must endure the cost because it voided his warranty

The business has responded Please see below:
*** *** brought me his Chevy Impala on July *** I installed a rebuilt transmission purchased from Advanced Auto with a year
or 75,mile warrantyOn May **, *** *** returned because the transmission had failedIt was covered under warranty so I called Advanced AutoThey supplied us with a new rebuilt transmission, and I installed itOn August *** *** *** called to say he had the same problemI did not say I wouldn't help him, I simply said I could not that day because I did not have an open bay in my shop*** *** took it upon himself to go to Aamco to fix his carI am not liable for that cost he incurredI was more than willing to assist him, I just needed space in my shop to accomodate himHe chose to go to a different place and endure the cost

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