[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in...
reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]
response to rental complaint;
As in all business matters over the years it never ceases to amaze me how customers will want to re invent your business
because they change their circumstances and want to make you adhere to adjust to them. The customer contracted for two day and paid...
and led us to believe that she may need it longer. WE do not even rent a car for a one day period and generally require3 days and not two. In her returning early , we did as we do all customers and gave her the option of a store 1 day credit good for 1 year. She had no problem when she rented the car initially and we have a limited no of vehicles and do not rent for one day.
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in...
reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]
response to rental complaint;
As in all business matters over the years it never ceases to amaze me how customers will want to re invent your business
because they change their circumstances and want to make you adhere to adjust to them. The customer contracted for two day and paid...
and led us to believe that she may need it longer. WE do not even rent a car for a one day period and generally require3 days and not two. In her returning early , we did as we do all customers and gave her the option of a store 1 day credit good for 1 year. She had no problem when she rented the car initially and we have a limited no of vehicles and do not rent for one day.