We are sorry that you are unsatisfied with your purchaseWe had a website upgrade as explained in an email we sent out in June and we apologize that it interrupted your preparationsThe site hasn't experienced any downtime since the first week of JuneAfter our phone conversation two weeks ago, it is clear that you are still experiencing difficulties accessing the site so at this time we would like to offer you a full refundThe amount of your purchase will reappear on your credit card in 3-business daysThank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
I completely understand the frustration of the client and we are frustrated tooIt turns out, after our website update in June there was a problem with our mail servers that resulted in 100s of emails not being sent or receivedWe have since fixed the problem and also have issued a full refund to
the clientWe are deeply sorry for the inconvenience
We are sorry that you are unsatisfied with your purchase. We had a website upgrade as explained in an email we sent out in June and we apologize that it interrupted your preparations. The site hasn't experienced any downtime since the first week of June. After our phone conversation two weeks ago,...
it is clear that you are still experiencing difficulties accessing the site so at this time we would like to offer you a full refund. The amount of your purchase will reappear on your credit card in 3-5 business days. Thank you.
We are sorry that you are unsatisfied with your purchaseWe had a website upgrade as explained in an email we sent out in June and we apologize that it interrupted your preparationsThe site hasn't experienced any downtime since the first week of JuneAfter our phone conversation two weeks ago, it is clear that you are still experiencing difficulties accessing the site so at this time we would like to offer you a full refundThe amount of your purchase will reappear on your credit card in 3-business daysThank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
I completely understand the frustration of the client and we are frustrated tooIt turns out, after our website update in June there was a problem with our mail servers that resulted in 100s of emails not being sent or receivedWe have since fixed the problem and also have issued a full refund to
the clientWe are deeply sorry for the inconvenience
We are sorry that you are unsatisfied with your purchase. We had a website upgrade as explained in an email we sent out in June and we apologize that it interrupted your preparations. The site hasn't experienced any downtime since the first week of June. After our phone conversation two weeks ago,...
it is clear that you are still experiencing difficulties accessing the site so at this time we would like to offer you a full refund. The amount of your purchase will reappear on your credit card in 3-5 business days. Thank you.