M.J. Williams Heating & Air Conditioning, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolv
Hello, I had stated in my complaint that I was owed money ($380.62), and I was still having a problem with the vehicle not shifting correctly which has been noted from day one Although I certainly appreciate Rhinebeck Ford paying me the money owed to me, thats only one of two problems in my complaint I have asked Rhinebeck Ford (Vinnie P***) in my complaint, and in a certified letter to give me direction on how to handle the shifting problem with my vehicle I live hours from Rhinebeck Ford, so I wasnt sure if I could take my vehicle to a local Ford dealer or back to Rhinebeck for serviceI have recieved no responce from Rhinebeck Ford Please note that MrP*** said a letter was addressed to *** *** who is no longer with Rhinebeck A letter from me was never sent to a *** ***, I have never heard of him I sent two certified letters, one to Mr P***, and one to Mr Peter M*** Thank you *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolv
Hello, I had stated in my complaint that I was owed money ($380.62), and I was still having a problem with the vehicle not shifting correctly which has been noted from day one Although I certainly appreciate Rhinebeck Ford paying me the money owed to me, thats only one of two problems in my complaint I have asked Rhinebeck Ford (Vinnie P***) in my complaint, and in a certified letter to give me direction on how to handle the shifting problem with my vehicle I live hours from Rhinebeck Ford, so I wasnt sure if I could take my vehicle to a local Ford dealer or back to Rhinebeck for serviceI have recieved no responce from Rhinebeck Ford Please note that MrP*** said a letter was addressed to *** *** who is no longer with Rhinebeck A letter from me was never sent to a *** ***, I have never heard of him I sent two certified letters, one to Mr P***, and one to Mr Peter M*** Thank you *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The business has responded Please see below:Letter was addressed to *** *** who is no longer with our organizationRefund to *** *** was handled by office manager who also is no longer employed hereI recently received an email from *** *** stating that the amount owed to him is
now $Apparently we sent money owed to vendors that performed work on *** ***s vehicle rather than customerI am not disputing amount owed and we send check to *** *** this weekWE apologize for any inconvenience to *** ***Thank you Vincent P***

The business has responded.  Please see below:Letter was addressed to [redacted] who is no longer with our organization. Refund to [redacted] was handled by office manager who also is no longer employed here. I recently received an email from [redacted] stating that the amount owed to him is...

now $380.62. Apparently we sent money owed to vendors that performed work on [redacted]s vehicle rather than customer. I am not disputing amount owed and we send check to [redacted] this week. WE apologize for any inconvenience to [redacted]. Thank you. Vincent P[redacted]