According to [redacted] ’s last response, she admits the system we installed gave her no issues for at least five years As far as we have been notified, there has been no mechanical issues with the air conditioning system, or installation MJS installed seven years ago Her issue is with the drain line, not installed by MJS Drains do clog We still stand firm on our response that the Spring Check done in April was adequate, and thorough We were not called specifically out for a drain problem We were called for a Spring Check, and asked specifically to ensure the drains were draining, which they were at that time, and remained draining for three months following our visit We are sympathetic for the [redacted] predicament, but do not accept fault for their recent drain clog, or damage incurred by their recent drain clog / [redacted] Style Definitions */
According to [redacted] ’s last response, she admits the system we installed gave her no issues for at least five years As far as we have been notified, there has been no mechanical issues with the air conditioning system, or installation MJS installed seven years ago Her issue is with the drain line, not installed by MJS Drains do clog We still stand firm on our response that the Spring Check done in April was adequate, and thorough We were not called specifically out for a drain problem We were called for a Spring Check, and asked specifically to ensure the drains were draining, which they were at that time, and remained draining for three months following our visit We are sympathetic for the [redacted] predicament, but do not accept fault for their recent drain clog, or damage incurred by their recent drain clog / [redacted] Style Definitions */