MJT Enterprises

Revdex.com: The business did not call me and the mentioned "phone tag" is a lieI was calling to the business 2-times daily and finally they fixed the problemThank you Revdex.com for the help I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:
 
The business did not call me and the mentioned "phone tag" is a lie. I was calling to the business 2-3 times daily and finally they fixed the problem. Thank you Revdex.com for the help. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We at MJT Enterprises apologize for the frustration [redacted] has experienced over they gutter situation. We did however try to contact the client on several occasions to set up a time to complete the repair while she was home as requested. The situation became a bit of "phone tag". We...

eventually were able to connect and have since made all the necessary repairs to the gutters. Again we apologize for any inconvenience this may have caused our client. Thank you.

Review: MJT Enterprises installed gutters in our condos, but failed to do a decent job. I am trying to contact them for four (4) weeks to do a repair/fixing, but did not even had a phone call back. Because of the incomplete job that MJT did, the gutters are not connected to the house and the leaks are ruining our deck and the furniture on it. Needless to say, we can't enjoy the deck, because of the gutters can come down any times. Here are the words from MJT Enterprises website, that I consider as false advertising."Workmanship WarrantyWe've worked with numerous residential customers throughout the Connecticut and New England area. We've successfully completed hundreds of home improvement projects. And every project has been delivered on time, on budget, and with the award-winning MJT Exteriors' standard of excellence. We also lead the industry in customer service, and have been recognized for our work and dedication."Desired Settlement: I would like MJT fix the problem, while I am home.

Business

Response:

We at MJT Enterprises apologize for the frustration [redacted] has experienced over they gutter situation. We did however try to contact the client on several occasions to set up a time to complete the repair while she was home as requested. The situation became a bit of "phone tag". We eventually were able to connect and have since made all the necessary repairs to the gutters. Again we apologize for any inconvenience this may have caused our client. Thank you.

Consumer

Response:

Review: MJT was my roofing contractor. They completed part of my roof in 2012 and the other in 2014. We had leaking through our skylight last week. I attempted to call them multiple times but their phone is out of service. I faxed them and received no response. Either they are out of business, which is a concern, as I have a warranty on the service of the roof, or they have been acquired by another business. Either way I received no communication of this fact.Desired Settlement: I would like someone to contact and schedule a service call to look into our leaky skylight.

If the business has changed hands, I would like to know if my service warranty has transferred to this new business.

I would like a call back.

Review: On 9/17/14, I sent MJT a check in the amount of $2,105.73 along with a signed contract as that 50% deposit on replacement window (7 in total). I contacted [redacted] at MJT on 10/1 and 10/7 trying to find out he status of the installation. He finally replied that my check and contract had not been received.I was able to send him a copy of the check that was cashed by MJT on 9/19/2014 as well as a copy of the contract. [redacted] sent me an email that day indicating that my file/check had been "misfiled". He was ordering the windows that day and they would arrive in about 2 weeks. Installation would be scheduled immediately. That was the LAST time I received any communication from any representative of MJT. I have been calling the office and leaving voicemails with the answering service since 10/20. No one is ever in the office. No one has returned or answered my calls.Desired Settlement: I want a refund of my deposit of $2,105.73. If they can't get my windows ordered or contact me about the status I certainly DO NOT WANT to have any further contact with MJT.

Review: We contracted with this company for a new roof in August 2014. The work was completed and we thought all was well. Then in November 2014, we receive communication from a law firm that a mechanic's lien was placed against our home due to the failure of MJT Enterprises to pay for the materials delivered to our home for the roof project. To date, we've been unable to resolve this situation after several calls to the owner of MJT Enterprises and his attorney. The public needs to be warned of the certainly unethical and perhaps illegal practices of this roofing contractor. A complaint was also filed with the [redacted].Desired Settlement: Removal of the mechanic's lien against our home.