MKay Supply

The consumer ordered two generators from usOne she ordered on 8/1/and paid for it on 8/5/It has been backordered from the manufacturerShe is complaining about the price of the generator, but its retail price is $799, the extra she paid for was for shipping charges, which she was aware of, she paid extra to have it shipped soonerAs far as the parallel cord, it is still on order and I called today and it will not be available till 10/We have tried to contact her but she hasn’t been answering our callsWe wrote out a check and are mailing it to her for the parallel cordWe had no idea she wanted her money back and cancel the order, because she never brought it to our attention

The consumer ordered two generators from us. One she ordered on 8/1/16 and paid for it on 8/5/16. It has been backordered from the manufacturer. She is complaining about the price of the generator, but its retail price is $799, the extra she paid for was for shipping charges, which she was aware of,...

she paid extra to have it shipped sooner. As far as the parallel cord, it is still on order and I called today and it will not be available till 10/31. We have tried to contact her but she hasn’t been answering our calls. We wrote out a check and are mailing it to her for the parallel cord. We had no idea she wanted her money back and cancel the order, because she never brought it to our attention.