Initial Business Response / [redacted] (1000, 5, 2015/06/29) */ To who may this concerned, Please find the attachment with the document that`s read and sign by this customer Thank you [redacted] ML Movers Inc Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) As mentioned in my complaint, I never said that I didn't sign a documentI specifically called out how the owner deceived me in thinking that the final would be and then went on to charge the additional amountHe had all the information to give me a correct verbal quote but chose to hide the other facts and then ask to quickly sign the contract so I could book an available time slot(reading a page contract would take more than a quick min glance which is what was needed to make the reservation)This is also not just meIf you look at one of their three listings another yelp reviewer found the exact same practiceI wish I had done that search earlier I am not asking for a full refund of the serviceI did receive the service and want to pay for that partBut I also don't want to pay for things that we didn't discussMy final bill should be $and not $(which is even higher than the they quoted my fiance when they finished the job)So I am asking for dollars to be credited back to me Final Business Response / [redacted] (4000, 9, 2015/07/06) */ Please read the contract that you sign again Thank you [redacted] ML Movers Inc Final Consumer Response / [redacted] (4200, 11, 2015/07/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The owner seems to not be understanding what I am sayingI am never refusing to have signed the contractI do specifically argue what I was told over the phone and then what I was chargedIt's just bad practice to try to deceive someone Hope that makes senseThis is becoming hard to even work withI feel like we are just repeating ourselves and not reaching any agreementIf they were such a good company, I would expect them to be very clear during the phone call and not try to hide the fact that it would extra and say it would only be like dollarsThat's the part I am refuting
Initial Business Response / [redacted] (1000, 5, 2015/06/29) */ To who may this concerned, Please find the attachment with the document that`s read and sign by this customer Thank you [redacted] ML Movers Inc Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) As mentioned in my complaint, I never said that I didn't sign a documentI specifically called out how the owner deceived me in thinking that the final would be and then went on to charge the additional amountHe had all the information to give me a correct verbal quote but chose to hide the other facts and then ask to quickly sign the contract so I could book an available time slot(reading a page contract would take more than a quick min glance which is what was needed to make the reservation)This is also not just meIf you look at one of their three listings another yelp reviewer found the exact same practiceI wish I had done that search earlier I am not asking for a full refund of the serviceI did receive the service and want to pay for that partBut I also don't want to pay for things that we didn't discussMy final bill should be $and not $(which is even higher than the they quoted my fiance when they finished the job)So I am asking for dollars to be credited back to me Final Business Response / [redacted] (4000, 9, 2015/07/06) */ Please read the contract that you sign again Thank you [redacted] ML Movers Inc Final Consumer Response / [redacted] (4200, 11, 2015/07/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The owner seems to not be understanding what I am sayingI am never refusing to have signed the contractI do specifically argue what I was told over the phone and then what I was chargedIt's just bad practice to try to deceive someone Hope that makes senseThis is becoming hard to even work withI feel like we are just repeating ourselves and not reaching any agreementIf they were such a good company, I would expect them to be very clear during the phone call and not try to hide the fact that it would extra and say it would only be like dollarsThat's the part I am refuting