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M.L. Partlow & Son, Inc.

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M.L. Partlow & Son, Inc. Reviews (2)

It took them several days for them to give me a quote. It took them 3-4 weeks to come and do the job. They had the wrong address and did my neighbors driveway! Instead of feeling apologetic, I received attitude and disrespect. Very unprofessional company. I'm going now with a higher-end company who appreciates my business.

I hired this firm to install a new driveway to service a new garage addition. Mr. [redacted] agreed to duplicate the existing pavement 24 feet closer to the street than the original driveway. He installed the driveway but failed to install a turn around. He stated that ledge was obstructing that area so it would not be possible to install a turn around. After REPEATED promises to fix this condition, I hired a second contractor to install a turn around and he did so without finding any ledge. I would not hire this firm again.Product_Or_Service: pavement for garage additionDesired SettlementI think that Mr. [redacted] should install pavement over the gravel base installed by the second contractor and pay the $450.00 that I spent to have the turn around site prepared for pavement.Business Response This is untrue this has to do with time & financial issues. We were hired to install a driveway for Mr. [redacted] and we did just that, Mr. [redacted] was happy with the work we had done paid his bill in full, but when he realized he needed additional work to be done because he had trouble turning his car around. Mr. [redacted] wanted us to go back out and make his turnaround area bigger we told him that was no problem, we would go back out measure for an even larger turnaround and give him a free estimate on any additional work he wanted done then we would schedule him. Mr. [redacted] said he wanted us to do the additional work for free he wasn't going to pay for it. We told Mr. [redacted] that we would not go out for free and extend his turnaround. We installed his driveway and turnaround according to the plans and contract he signed and agreed to. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Mr. [redacted] was hired to install a driveway as existed except 24 feet closer to the street. We expected to have a driveway that we could actually use. He has been paid and is attempting to demand additional payment for completing the job that he agreed to do. Final Business Response The business sent in the contract.

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Description: Paving Contractors

Address: 28 Cedar Lake Drive, Sturbridge, Massachusetts, United States, 01566


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