Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below It is clear that the home inspector failed to properly visually and mechanically inspect the system The home inspector's contract lists what he is responsible for checking If he would have checked the required components of the system per his contract, he would have very easily and visually seen defects with the system that would have led him to conclude that the Seller was covering up the actual condition of the unit There is no way that the system checked out fine when the home inspector wrote "INSPECTED" on his reportThere was no Freon left in the system, according to multiple technicians that later inspected the system This system would not have passed a proper visual and mechanical test I have the pictures to prove it, and the reports and findings from multiple Richmond area HVAC technicians that have come out to inspect the system to back it up The fact is that the Home Warranty Company also confirmed what the HVAC technicians have all concluded: that the system had multiple PRE-EXISTING conditions that the home inspector should have caught with a simple visual and mechanical test The home inspection was performed on a cool to cold weather day [redacted] air blowing through the fan system of the heat pump on "AC" setting is naturally going to feel "cool," too Simply turning on the AC to Cold setting and feeling the benefit of the fan blowing "cool" air doesn't constitute a proper visual and mechanical test of the system Anyone can get that result on a March day with snow on the groundI advise the home inspector to look at the cover picture on the home inspector's own report from that day It shows what the weather conditions were outside I advise the home inspector to consider that on a cold day outside that perhaps simply turning a system On and having the Fan blow cool, ambient air does not equate to a proper test of the system ESPECIALLY if the home inspector himself knew that the system was YEARS OLD! As I mentioned in my original complaint, as a former pilot that flew aging aircraft, I was professional enough to do a bit more than just start the plane's engines before putting my crew in harms way I was responsible enough to examine the aging plane a bit "deeper" just to make sure that I was doing my job as well as I could I have had to replace the system, at a cost of roughly $7500, due to a failure by the home inspector and the Seller failing to properly disclose the true condition of a system that he (Seller) knew very well would need all pounds of Freon pumped back in it to blow cool air when the temperature outside rose in the early summer By then, he would have sold the home and taken cover under Virginia's loose laws protecting Sellers from not having to properly disclose things like this Couple this with a failed home inspection, and I am out $ You can be sure that I will take this to Small Claims Court I will present all of the evidence that I have and that I am continuing to gather, and let the court decide Regards, [redacted]
Revdex.com spoke with *** from the business and he stated that the consumer's unit is years old and when he was out to inspect it everything was running fineHe did notice with the heat kicked in the heat pump did not did not stop and there was some problems with the controls which he then contacted an agent for the consumer's home warranty companyThey then found that there was a leak in the system and the consumer asked [redacted] why he didn't find it [redacted] stated that that is not part of his inspection to go that deep into the system and to make sure the system is running correctly and at the time he inspected it, the system was running fine
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
It is clear that the home inspector failed to properly visually and mechanically inspect the system. The home inspector's contract lists what he is responsible for checking. If he would have checked the required components of the system per his contract, he would have very easily and visually seen defects with the system that would have led him to conclude that the Seller was covering up the actual condition of the unit.
There is no way that the system checked out fine when the home inspector wrote "INSPECTED" on his report. There was no Freon left in the system, according to multiple technicians that later inspected the system. This system would not have passed a proper visual and mechanical test. I have the pictures to prove it, and the reports and findings from multiple Richmond area HVAC technicians that have come out to inspect the system to back it up. The fact is that the Home Warranty Company also confirmed what the HVAC technicians have all concluded: that the system had multiple PRE-EXISTING conditions that the home inspector should have caught with a simple visual and mechanical test.
The home inspection was performed on a cool to cold weather day. [redacted] air blowing through the fan system of the heat pump on "AC" setting is naturally going to feel "cool," too. Simply turning on the AC to Cold setting and feeling the benefit of the fan blowing "cool" air doesn't constitute a proper visual and mechanical test of the system. Anyone can get that result on a March day with snow on the ground. I advise the home inspector to look at the cover picture on the home inspector's own report from that day. It shows what the weather conditions were outside. I advise the home inspector to consider that on a cold day outside that perhaps simply turning a system On and having the Fan blow cool, ambient air does not equate to a proper test of the system. ESPECIALLY if the home inspector himself knew that the system was 18 YEARS OLD! As I mentioned in my original complaint, as a former pilot that flew aging aircraft, I was professional enough to do a bit more than just start the plane's engines before putting my crew in harms way. I was responsible enough to examine the aging plane a bit "deeper" just to make sure that I was doing my job as well as I could.
I have had to replace the system, at a cost of roughly $7500, due to a failure by the home inspector and the Seller failing to properly disclose the true condition of a system that he (Seller) knew very well would need all 10 pounds of Freon pumped back in it to blow cool air when the temperature outside rose in the early summer. By then, he would have sold the home and taken cover under Virginia's loose laws protecting Sellers from not having to properly disclose things like this. Couple this with a failed home inspection, and I am out $7500.
You can be sure that I will take this to Small Claims Court. I will present all of the evidence that I have and that I am continuing to gather, and let the court decide.
Regards,
[redacted]
Revdex.com spoke with [redacted] from the business and he stated that the consumer's unit is 18 years old and when he was out to inspect it everything was running fine. He did notice with the heat kicked in the heat pump did not did not stop and there was some problems with the controls which he then...
contacted an agent for the consumer's home warranty company. They then found that there was a leak in the system and the consumer asked [redacted] why he didn't find it. [redacted] stated that that is not part of his inspection to go that deep into the system and to make sure the system is running correctly and at the time he inspected it, the system was running fine.
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below It is clear that the home inspector failed to properly visually and mechanically inspect the system The home inspector's contract lists what he is responsible for checking If he would have checked the required components of the system per his contract, he would have very easily and visually seen defects with the system that would have led him to conclude that the Seller was covering up the actual condition of the unit There is no way that the system checked out fine when the home inspector wrote "INSPECTED" on his reportThere was no Freon left in the system, according to multiple technicians that later inspected the system This system would not have passed a proper visual and mechanical test I have the pictures to prove it, and the reports and findings from multiple Richmond area HVAC technicians that have come out to inspect the system to back it up The fact is that the Home Warranty Company also confirmed what the HVAC technicians have all concluded: that the system had multiple PRE-EXISTING conditions that the home inspector should have caught with a simple visual and mechanical test The home inspection was performed on a cool to cold weather day [redacted] air blowing through the fan system of the heat pump on "AC" setting is naturally going to feel "cool," too Simply turning on the AC to Cold setting and feeling the benefit of the fan blowing "cool" air doesn't constitute a proper visual and mechanical test of the system Anyone can get that result on a March day with snow on the groundI advise the home inspector to look at the cover picture on the home inspector's own report from that day It shows what the weather conditions were outside I advise the home inspector to consider that on a cold day outside that perhaps simply turning a system On and having the Fan blow cool, ambient air does not equate to a proper test of the system ESPECIALLY if the home inspector himself knew that the system was YEARS OLD! As I mentioned in my original complaint, as a former pilot that flew aging aircraft, I was professional enough to do a bit more than just start the plane's engines before putting my crew in harms way I was responsible enough to examine the aging plane a bit "deeper" just to make sure that I was doing my job as well as I could I have had to replace the system, at a cost of roughly $7500, due to a failure by the home inspector and the Seller failing to properly disclose the true condition of a system that he (Seller) knew very well would need all pounds of Freon pumped back in it to blow cool air when the temperature outside rose in the early summer By then, he would have sold the home and taken cover under Virginia's loose laws protecting Sellers from not having to properly disclose things like this Couple this with a failed home inspection, and I am out $ You can be sure that I will take this to Small Claims Court I will present all of the evidence that I have and that I am continuing to gather, and let the court decide Regards, [redacted]
Revdex.com spoke with *** from the business and he stated that the consumer's unit is years old and when he was out to inspect it everything was running fineHe did notice with the heat kicked in the heat pump did not did not stop and there was some problems with the controls which he then contacted an agent for the consumer's home warranty companyThey then found that there was a leak in the system and the consumer asked [redacted] why he didn't find it [redacted] stated that that is not part of his inspection to go that deep into the system and to make sure the system is running correctly and at the time he inspected it, the system was running fine
I won't go into specifics, but this dealership thrives on misinformation and not telling you the whole truthBuyer beware
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
It is clear that the home inspector failed to properly visually and mechanically inspect the system. The home inspector's contract lists what he is responsible for checking. If he would have checked the required components of the system per his contract, he would have very easily and visually seen defects with the system that would have led him to conclude that the Seller was covering up the actual condition of the unit.
There is no way that the system checked out fine when the home inspector wrote "INSPECTED" on his report. There was no Freon left in the system, according to multiple technicians that later inspected the system. This system would not have passed a proper visual and mechanical test. I have the pictures to prove it, and the reports and findings from multiple Richmond area HVAC technicians that have come out to inspect the system to back it up. The fact is that the Home Warranty Company also confirmed what the HVAC technicians have all concluded: that the system had multiple PRE-EXISTING conditions that the home inspector should have caught with a simple visual and mechanical test.
The home inspection was performed on a cool to cold weather day. [redacted] air blowing through the fan system of the heat pump on "AC" setting is naturally going to feel "cool," too. Simply turning on the AC to Cold setting and feeling the benefit of the fan blowing "cool" air doesn't constitute a proper visual and mechanical test of the system. Anyone can get that result on a March day with snow on the ground. I advise the home inspector to look at the cover picture on the home inspector's own report from that day. It shows what the weather conditions were outside. I advise the home inspector to consider that on a cold day outside that perhaps simply turning a system On and having the Fan blow cool, ambient air does not equate to a proper test of the system. ESPECIALLY if the home inspector himself knew that the system was 18 YEARS OLD! As I mentioned in my original complaint, as a former pilot that flew aging aircraft, I was professional enough to do a bit more than just start the plane's engines before putting my crew in harms way. I was responsible enough to examine the aging plane a bit "deeper" just to make sure that I was doing my job as well as I could.
I have had to replace the system, at a cost of roughly $7500, due to a failure by the home inspector and the Seller failing to properly disclose the true condition of a system that he (Seller) knew very well would need all 10 pounds of Freon pumped back in it to blow cool air when the temperature outside rose in the early summer. By then, he would have sold the home and taken cover under Virginia's loose laws protecting Sellers from not having to properly disclose things like this. Couple this with a failed home inspection, and I am out $7500.
You can be sure that I will take this to Small Claims Court. I will present all of the evidence that I have and that I am continuing to gather, and let the court decide.
Regards,
[redacted]
Revdex.com spoke with [redacted] from the business and he stated that the consumer's unit is 18 years old and when he was out to inspect it everything was running fine. He did notice with the heat kicked in the heat pump did not did not stop and there was some problems with the controls which he then...
contacted an agent for the consumer's home warranty company. They then found that there was a leak in the system and the consumer asked [redacted] why he didn't find it. [redacted] stated that that is not part of his inspection to go that deep into the system and to make sure the system is running correctly and at the time he inspected it, the system was running fine.