M.m. Automotive, Llc

10-20-was able to speak with the customer ( [redacted] ) today, October 20,It was agreed that we would work together to resolve the complaint to the customer's satisfaction and re-connect on Monday 23, Mr [redacted] agreed with this[redacted] ***, Fixed Operations Dir., Mancari Chrysler

6-201-Have contacted and spoke with Mr*** today, June 20, We have agreed for him to bring his vehicle to us for inspectionMr*** will be getting back to our Service Director, Gary Fast when he can schedule to come inOnce Mr*** comes in, we can update this complaintTell
us why here

6-201-Have contacted and spoke with Mr*** today, June 20, We have agreed for him to bring his vehicle to us for inspectionMr*** will be getting back to our Service Director, Gary Fast when he can schedule to come inOnce Mr*** comes in, we can update this complaintTell us why here

10-28-Contacted and spoke with Mr*** on Friday, 10-28-at approximately 10:30amWe discussed the symptoms he is experiencing as far as a; Die out condition, and the Navigation not working properlyAn appointment was made for Wednesday, November 2, for re-inspection of the
customers complaintsThe customer's concern was putting on more miles on the vehicle and falling outside of his 3/basic warrantyI committed to Mr***, that this would not be an issue with Mancari or FCA in regards to making warranty repairs if the issues turn out to be Manufacturer defectsWe (Mancari), will work with the customer to resolve all the customer issues which would normally be covered under the stated Manufacturer warrantiesYour truly, *** *** Fixed Operations DirMancari Chrysler-Dodge-Jeep-Ram, Inc.? (*** *** ***?

2-18-2017.Contacted customer to resolve customer issuesCustomer came into dealership 2-28-Customer explained issues and the shop is correcting allCustomer was placed in a courtesy rental while repairs are being completedVehicle should be completed by 2-or 3-1-

10-20-was able to speak with the customer (*** ***) today, October 20,It was agreed that we would work together to resolve the complaint to the customer's satisfaction and re-connect on Monday 23, Mr*** agreed with this.*** ***, Fixed Operations Dir., Mancari
Chrysler