Complaint: [redacted] I am rejecting this response because: I do not accept their answerThey are lying in their very first statementI went in there to find out why my car was making a clicking noise and smelt funnyIf we can’t come to a resolution I’ll file a civil complaint at the Metropolitan Court, and have my attorney request a lie detector be presentMy breaks sound and feel worse than before I came in to that storeI didn’t even go in for my breaks! What kind of business makes a verbal agreement stating they will call me to let me know what they find before starting any work, then calls me three days later stating I owe them $500.00! Then to make matters worse I have to keep taking my car back to them as my breaks never stopped squeaking and got even worseEvery time I would break my car would shake/grind every timeI’ve already brought my car back to them four times and wasted my entire day without a car or waiting hours in the shop! The fourth time supposedly they finally got it right, but ruined the fabric in my car and my breaks still squeakI stated to the manager my car had black marks all over the fabric and from them trying to clean off the black, whatever cleaner they used turned the fabric yellowWhen I advised him of this all he said is, “Bring it in and we’ll take care of it.” Yeah like I trust this company to do anything rightI do not want, nor do I feel I have should have to suffer any more dealing with this companyI have already had to endure all their mistakes and lack of character and morals in taking advantage of me because I am a femaleThe manager never even told me what he will do to take care of it, nor did he even apologize! I am completely appalled with this company and their lack of ability to do things right, and lack of integrity and ownershipThey need to take ownership of this horrible situation they put me through and make it rightAnd if these people don’t come to that realization then we will take it to court and see how a judge feels about what they have done to meI want a full refund and for them to replace the fabric in my car, as I have come to realize I will need to take my car elsewhere for the breaks and now replace the fabric in my car this company ruined Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
ONE AGAIN IF THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED, I AM HAPPY TO DO SOHOWEVER I WILL NOT REFUND ANY PAYMENT OR PAY ANOTHER SHOP TO CLEAN ANY ALLEGED SPOT IN HER FABRICM&M HAS BEEN IN BUSINESS FOR YEARS & HAS NEVER HAD AN UNRESOLVED CLAIM WITH Revdex.comIF I AM CORRECT WE HAVE HAD COMPLAINTS IN YEARS
Complaint: [redacted] I am rejecting this response because: I do not accept their answerThey are lying in their very first statementI went in there to find out why my car was making a clicking noise and smelt funnyIf we can’t come to a resolution I’ll file a civil complaint at the Metropolitan Court, and have my attorney request a lie detector be presentMy breaks sound and feel worse than before I came in to that storeI didn’t even go in for my breaks! What kind of business makes a verbal agreement stating they will call me to let me know what they find before starting any work, then calls me three days later stating I owe them $500.00! Then to make matters worse I have to keep taking my car back to them as my breaks never stopped squeaking and got even worseEvery time I would break my car would shake/grind every timeI’ve already brought my car back to them four times and wasted my entire day without a car or waiting hours in the shop! The fourth time supposedly they finally got it right, but ruined the fabric in my car and my breaks still squeakI stated to the manager my car had black marks all over the fabric and from them trying to clean off the black, whatever cleaner they used turned the fabric yellowWhen I advised him of this all he said is, “Bring it in and we’ll take care of it.” Yeah like I trust this company to do anything rightI do not want, nor do I feel I have should have to suffer any more dealing with this companyI have already had to endure all their mistakes and lack of character and morals in taking advantage of me because I am a femaleThe manager never even told me what he will do to take care of it, nor did he even apologize! I am completely appalled with this company and their lack of ability to do things right, and lack of integrity and ownershipThey need to take ownership of this horrible situation they put me through and make it rightAnd if these people don’t come to that realization then we will take it to court and see how a judge feels about what they have done to meI want a full refund and for them to replace the fabric in my car, as I have come to realize I will need to take my car elsewhere for the breaks and now replace the fabric in my car this company ruined Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
As per my previous response the electrical short is not related to the repair done on her vehicle
ONE AGAIN IF THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED, I AM HAPPY TO DO SOHOWEVER I WILL NOT REFUND ANY PAYMENT OR PAY ANOTHER SHOP TO CLEAN ANY ALLEGED SPOT IN HER FABRICM&M HAS BEEN IN BUSINESS FOR YEARS & HAS NEVER HAD AN UNRESOLVED CLAIM WITH Revdex.comIF I AM CORRECT WE HAVE HAD COMPLAINTS IN YEARS