This is [redacted] La Verne, CA XXX-XXX-XXXX XXX-XXX-XXXX [redacted] @gmail.com I recently, embarrassingly, ordered a product advertised on the internet Nutragenics Dietary Supplements After requesting what I thought was a free trial (shipping only), I had a charge on my credit card account that was unexpectedMy husband called and thought that the charge was for the first of a recurring order that I had not requested and cancelled the account When no product arrived I called the number on my bill to find out whether I was still to expect a shipment or a refundThe representative explained that the offer was not a free trial but a "try to buy" and that I needed to have cancelled within the first days to avoid being charged for what I had receivedI kicking myself for missing the small print I tried finding the website to see what I should have noticed before I ordered After trying unsuccessfully to find the web page from whi
I never received the product when I called to complain they said they could only refund 1/of my money as the order was on its way I never received The order was placed on 2/10/ [redacted] on 3/I called the company to complain that I had not received the order and I had been charged for the product They said they would reimburse me 1/of cost of the order They said the order of Nutrgenics Forkolin and Nutragenics Garcinia Cambogia had already shipped I called today May 16th and I asked for a full refund due to the fact I had never received the product and I was told there was nothing they could do about itI was refunded and for each product I was charged on 2/for the Forkolin and for the Garcinia on 2/
Requested FREE trial, ended up with separate charges totaling over $within a month and a half
I requested FREE trial of products by phone after seeing television ad Received initial shipment with packing slip that had no company contact info on how to cancel FREE trial or return unused shipment I decided that I didn't trust a company who wouldn't provide this info and so I didn't open products while I was attempting to figure out how to return them Meanwhile, I get a second shipment that contained a phone # on the packing slip I called the phone # to cancel the FREE trial and was told that I couldn't, that it was too late, and that I should have read the fine print When I asked to speak to a manager, she hung up on me
Then I called my credit card company and they told me that there were separate charges totaling over $from this company I opened a dispute on all charges The company then responded to of the disputed charges, stating that they sent me al
This is
*** ***
*** *** ***
La Verne, CA
XXX-XXX-XXXX
XXX-XXX-XXXX
***@gmail.com
I recently, embarrassingly, ordered a product advertised on the internet
Nutragenics Dietary Supplements
After requesting what I thought was a free trial (shipping only), I had a charge on my credit card account that was unexpectedMy husband called and thought that the charge was for the first of a recurring order that I had not requested and cancelled the account
When no product arrived I called the number on my bill to find out whether I was still to expect a shipment or a refundThe representative explained that the offer was not a free trial but a "try to buy" and that I needed to have cancelled within the first days to avoid being charged for what I had receivedI kicking myself for missing the small print I tried finding the website to see what I should have noticed before I ordered
After trying unsuccessfully to find the web page from whi
I ordered a free trial of Garcinia Cambogia and Forskolin, for which I was appropriately charged shipping, but weeks later was charged an additional and I emailed the customer support address provided and received an automatic response expressing the companies disappointment in my desire to "cancel"Further, that changes could not be made by email, and to call customer serviceI have not yet called during business hours, and can only hope I receive a satisfactory response
Product_Or_Service: Garcinia Cambogia extract
Promised item by paying shipping only - then enrolled in trial and recurring charge program
I received a message that I had been selected for a free trial of a weightloss product I would just need to pay for shipping - at no time during the sales pitch was there indication of an ongoing charge or a trial period that would cost me $ I did not receive any documentation stating that I had enrolled in an auto ship program or any information on how to cancel, what happens next, etc I did however find out that I had been charged and upon seeing the charge I contacted the number and requested a refund and cancellation of all future products and charges I was advised that I had entered into an agreement within the terms and conditions and therefore I could not get a refund and that the trial meant that I had to pay full price after days - I disagreed as a "free" trial is just that, free as long as I paid shipping, which I did I was then offered a 25% Discount and when that did n
This company charges you without clear consent
After seeing NutrGenics Add on Facebook on 1/19/I ordered the Garcinia Cambogia sample (order *** that stated the cost was ONLY the cost of shipping the product ($4.98)IT WAS NEVER CLEAR THAT I WAS GOING TO BE CHARGED NEARLY $IN DAYS
After days, ON 2/2/I was charged an outrageous $AT NO POINT DURING MY INITIAL REQUEST OF THE SAMPLE WAS THIS CHARGE MADE CLEAR TO MEWhen I saw this charged I immediately called the number (1855-577-3110) that was provided with the charge to my account and asked how I could return the product for a full refundThe representative told me that there was no way to return the product for a refundTHIS IS A SCAM!
I called again today 2/27/18, to be told that I could have returned it if it was within days of the order date, but because it was days past I could not return itI explained to the representative that I called on the 2nd and tried to return it only to
Purchased sample of Forskolin pills to trailWas sent more and charged a lot, now only refunded 25% but told me would refund 50% of amount paid
I purchased a sample of Forskolin diet pills and paid for shipping and Handling 3/9/Nutragenics started sending these pills monthly, and I was abroadI received xpackagesThe first was only to be paid for Shipping and handling and arrived 4/4/18, but they charged my credit card for $Then the second and third shipment came in 4/4/for $74.92, and 5/4/I was abroad and did not know these products arrivedFinally called Nutragenics on 7/19/and spoke with Vanisha, Agent *** who told me first that she could not refund my moneyI wanted to send all the unopened products back for full refundShe said the best she can do for me is to refund me 50% and that the amount would $I told her this was not 50% of the amounts that I paidI wanted to speak with a manager but she blew me off and just stated her name and number
This company is a scam They advertise a "FREE" trial and only pay for shipping They then sign you automatically up for auto-ship and charge your account around $per month When I contacted them, I talked to Amy who only wanted to offer me a discount instead of refunding my money She then proceeded to tell me that it was my job to read the fine print where it stated that the auto-ship would happen automatically and you only have days to cancel
I never received the product when I called to complain they said they could only refund 1/of my money as the order was on its way I never received
The order was placed on 2/10/*** on 3/I called the company to complain that I had not received the order and I had been charged for the product They said they would reimburse me 1/of cost of the order They said the order of Nutrgenics Forkolin and Nutragenics Garcinia Cambogia had already shipped I called today May 16th and I asked for a full refund due to the fact I had never received the product and I was told there was nothing they could do about itI was refunded and for each product I was charged on 2/for the Forkolin and for the Garcinia on 2/
This is [redacted] La Verne, CA XXX-XXX-XXXX XXX-XXX-XXXX [redacted] @gmail.com I recently, embarrassingly, ordered a product advertised on the internet Nutragenics Dietary Supplements After requesting what I thought was a free trial (shipping only), I had a charge on my credit card account that was unexpectedMy husband called and thought that the charge was for the first of a recurring order that I had not requested and cancelled the account When no product arrived I called the number on my bill to find out whether I was still to expect a shipment or a refundThe representative explained that the offer was not a free trial but a "try to buy" and that I needed to have cancelled within the first days to avoid being charged for what I had receivedI kicking myself for missing the small print I tried finding the website to see what I should have noticed before I ordered After trying unsuccessfully to find the web page from whi
I never received the product when I called to complain they said they could only refund 1/of my money as the order was on its way I never received The order was placed on 2/10/ [redacted] on 3/I called the company to complain that I had not received the order and I had been charged for the product They said they would reimburse me 1/of cost of the order They said the order of Nutrgenics Forkolin and Nutragenics Garcinia Cambogia had already shipped I called today May 16th and I asked for a full refund due to the fact I had never received the product and I was told there was nothing they could do about itI was refunded and for each product I was charged on 2/for the Forkolin and for the Garcinia on 2/
Requested FREE trial, ended up with separate charges totaling over $within a month and a half
I requested FREE trial of products by phone after seeing television ad Received initial shipment with packing slip that had no company contact info on how to cancel FREE trial or return unused shipment I decided that I didn't trust a company who wouldn't provide this info and so I didn't open products while I was attempting to figure out how to return them Meanwhile, I get a second shipment that contained a phone # on the packing slip I called the phone # to cancel the FREE trial and was told that I couldn't, that it was too late, and that I should have read the fine print When I asked to speak to a manager, she hung up on me
Then I called my credit card company and they told me that there were separate charges totaling over $from this company I opened a dispute on all charges The company then responded to of the disputed charges, stating that they sent me al
This is
*** ***
*** *** ***
La Verne, CA
XXX-XXX-XXXX
XXX-XXX-XXXX
***@gmail.com
I recently, embarrassingly, ordered a product advertised on the internet
Nutragenics Dietary Supplements
After requesting what I thought was a free trial (shipping only), I had a charge on my credit card account that was unexpectedMy husband called and thought that the charge was for the first of a recurring order that I had not requested and cancelled the account
When no product arrived I called the number on my bill to find out whether I was still to expect a shipment or a refundThe representative explained that the offer was not a free trial but a "try to buy" and that I needed to have cancelled within the first days to avoid being charged for what I had receivedI kicking myself for missing the small print I tried finding the website to see what I should have noticed before I ordered
After trying unsuccessfully to find the web page from whi
I ordered a free trial of Garcinia Cambogia and Forskolin, for which I was appropriately charged shipping, but weeks later was charged an additional and I emailed the customer support address provided and received an automatic response expressing the companies disappointment in my desire to "cancel"Further, that changes could not be made by email, and to call customer serviceI have not yet called during business hours, and can only hope I receive a satisfactory response
Product_Or_Service: Garcinia Cambogia extract
Promised item by paying shipping only - then enrolled in trial and recurring charge program
I received a message that I had been selected for a free trial of a weightloss product I would just need to pay for shipping - at no time during the sales pitch was there indication of an ongoing charge or a trial period that would cost me $ I did not receive any documentation stating that I had enrolled in an auto ship program or any information on how to cancel, what happens next, etc I did however find out that I had been charged and upon seeing the charge I contacted the number and requested a refund and cancellation of all future products and charges I was advised that I had entered into an agreement within the terms and conditions and therefore I could not get a refund and that the trial meant that I had to pay full price after days - I disagreed as a "free" trial is just that, free as long as I paid shipping, which I did I was then offered a 25% Discount and when that did n
This company charges you without clear consent
After seeing NutrGenics Add on Facebook on 1/19/I ordered the Garcinia Cambogia sample (order *** that stated the cost was ONLY the cost of shipping the product ($4.98)IT WAS NEVER CLEAR THAT I WAS GOING TO BE CHARGED NEARLY $IN DAYS
After days, ON 2/2/I was charged an outrageous $AT NO POINT DURING MY INITIAL REQUEST OF THE SAMPLE WAS THIS CHARGE MADE CLEAR TO MEWhen I saw this charged I immediately called the number (1855-577-3110) that was provided with the charge to my account and asked how I could return the product for a full refundThe representative told me that there was no way to return the product for a refundTHIS IS A SCAM!
I called again today 2/27/18, to be told that I could have returned it if it was within days of the order date, but because it was days past I could not return itI explained to the representative that I called on the 2nd and tried to return it only to
Purchased sample of Forskolin pills to trailWas sent more and charged a lot, now only refunded 25% but told me would refund 50% of amount paid
I purchased a sample of Forskolin diet pills and paid for shipping and Handling 3/9/Nutragenics started sending these pills monthly, and I was abroadI received xpackagesThe first was only to be paid for Shipping and handling and arrived 4/4/18, but they charged my credit card for $Then the second and third shipment came in 4/4/for $74.92, and 5/4/I was abroad and did not know these products arrivedFinally called Nutragenics on 7/19/and spoke with Vanisha, Agent *** who told me first that she could not refund my moneyI wanted to send all the unopened products back for full refundShe said the best she can do for me is to refund me 50% and that the amount would $I told her this was not 50% of the amounts that I paidI wanted to speak with a manager but she blew me off and just stated her name and number
This company is a scam They advertise a "FREE" trial and only pay for shipping They then sign you automatically up for auto-ship and charge your account around $per month When I contacted them, I talked to Amy who only wanted to offer me a discount instead of refunding my money She then proceeded to tell me that it was my job to read the fine print where it stated that the auto-ship would happen automatically and you only have days to cancel
I never received the product when I called to complain they said they could only refund 1/of my money as the order was on its way I never received
The order was placed on 2/10/*** on 3/I called the company to complain that I had not received the order and I had been charged for the product They said they would reimburse me 1/of cost of the order They said the order of Nutrgenics Forkolin and Nutragenics Garcinia Cambogia had already shipped I called today May 16th and I asked for a full refund due to the fact I had never received the product and I was told there was nothing they could do about itI was refunded and for each product I was charged on 2/for the Forkolin and for the Garcinia on 2/