MNL Truck Sales, Inc.

We are out of S Florida and spoke to salesman during the week of Thanksgiving They were both stating that they had a large number of trucks to pick from that were in our price of $50k or less After my nephew bought a way ticket to fly up and my brother drove hours from Ky, there was truck that might of been a possibility and it was no gem You could not test drive anything because nothing was drive-able until you put a deposit down and then they had a day or so to fix it Trucks were leaning to one side, rusty, no drive shafts, etc They had all these promises but had a lot of junk on the lot Out of trucks that fit our description on line, not was able to be checked out enough to buy Very deceiving company and typical used car salesman BS I would not trust this company at all nor recommend them to anyone Stay away unless you want to waste a lot of time

tried a rent to own they said truck was dot ready which it was not then they took it back for two monthsand fixed some of the issues but not all returned truck it failed inspection so they repossed the truck how could I make a month payment when I can not use the truck I was never able to haul one load and if thier warrenty department would of paid and gotten the truck up to standard then I would of made the payments

Stop don't ever go to this companyI am amazed that the states attorney lets this racket continueWe went to buy a truck and put down there were problems with the truck so we were going to pick it up the weekend so they could fix itTurned out to be a rentalSo ask for our money then there salesman *** Said he could get a truck financed not rent to own, the fiancé company called us and agreed to finance a truck if they give our money backStill no moneyThey say let's be professional about thisThis is the first time I heard you wanted your money backLet me call you backNo callA text I will wire your money tomorrow oops my plane is cancelledI will give to you in the morningOh my bad had to go to the drOn the way to wire your moneyOpus I forgot your account infoOops the bank is closed and it's FridayWhere is my moneyThey won't answer your call even the business they look at your number and put you back on holdThey say I have been truthful with you REALLYWhere is my money* ***

Dear Customer,     My name is [redacted] and I work in the finance department. I am very sorry that you have had this problem with our company. I would really like to help you and make sure that you do receive your refund of the $3,000 that you left for deposit if you please...

could give me a call at 228-[redacted] I would appreciate it and also get this problem solved for you.Thank You.[redacted]

We bought two trucks and one end dump trailer from MNL in the past 8 months.
98 Mack tri axle and 99 Mack Day cab, both RD's.
After inspecting what we were buying and asking them to fix and or make alterations,
Each vehicle has performed as well as or better than expected. We've had maintenance and minor breakdowns you'd expect driving 16 year old equipment in tough working environments. But nothing one wouldn't expect, given the abuse and stress the vehicle encounters every working day. Our experience has been 100% positive working with [redacted] and the staff of MNL.

This place owes me 7500 dollars and I have a contract stating they do. I been getting the run around for 7 months trying to get my money back and they never had my product

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 Complaint: [redacted]
I am rejecting this response because: I go back to the origin** complaint of false advertisement.  This truck was advertised as having a "new re-manufactured motor", and in less than 3 months we had to rebuild the motor.  The company that rebuilt the motor informed us that the parts used in the "new re-manufactured motor" that came from MNL, were not new parts nor were they  even  matched sets. I am totally aware that I purchased a used vehicle, however I purchased the truck with the understanding that it had a new rebuild motor, as advertised.  At no time, when I was there, did they ( MNL) state otherwise.   
I also want to point out that when I spoke with [redacted] on 12/30/15, he asked for copies of the bills and said he would make an adjustment, he never mentioned about the "as is" clause as he is stating now. He never mentioned it on 2/9/16, when I had a conversation with him, and he told me the owner was out of town, he never mentioned it on  3/7/16, when he asked for the copies of bills again.  Why wouldn't [redacted] mention this to me on any one of our 3 conversations?
The above are the reasons why I am rejecting MNL's response. I can not believe that a company is allowed to advertise anything they want, and then put a clause stating that the ad may be different than the trucks actual features, and the difference is IMMATERIAL!  I don't consider a motor as a "feature" or "option".  I did not buy the truck for parts, I bought a truck with a new re-manufactured motor to operate.  
I would also like to see the repair orders and part tickets on the truck, showing that they actually did just install a new re-manufactured motor in the truck, as they stated in the ad, it is my opinion, that a rebuilt motor would last more than 3 months. I have attached a copy of the ad which states that the rebuilt motor was just installed.
Regards,
[redacted]

MR [redacted] WAS SENT PICTURES OF THE TRUCK, HE TEST DROVE AND INSPECTED THE TRUCK BEFORE PURCHASING. HE SIGNED THE DELIVERY RECEIPT AS SATISFIED. THIS IS A USED TRUCK AND THEY HAVE PROBLEMS SOMETIMES THE PDF INCLUDED IS HIGHLIGHTED WHERE HE SIGNED AGREEING TO THOSE TERMS

yes sir your truck is on a ship on the way to lagos this takes 3 to 4 weeks for this to get to port  we sell 500 plus trucks a year , we don't own the ship but I ensure you that the truck will be there very soon

Mnl is a rip off provided me with a truck that broke down soon as I made it home ,rushed me off the lot so that I wouldn't notice that the seals were leaking,bad tired promised that the truck wouldn't be dot inspected after making two blank trips ,bad attitude ,rude and wouldn't work with me after I had to spend.money to get the truck fix to where I was able to use it for work .took my money and I made payments on time and when they fired [redacted] and hired a new lady she said she had no record of payments

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

MNL truck has been the worst experience I have ever had. I made deposit on 04/05
it is now 5/18 I have yet to receive my truck . I have called multiple times I was hung up on. I had to sit in Gulfport for 2 weeks just to get my truck in the mechinal rotation. [redacted] the owner promised me my truck will be delivered to me upon completion yet another shady deal again. It's approaching 2 months since I made my deposit , still no truck or funds coming in because MNL Trucks. Do not waste your time or money dealing with this company. Unprofessional at its best. Stay away

This company claims it sells quality trucks. This company is ripping people off. They make you put down huge amounts of money. Then they make you pay $800 or higher a week for trucks that have extensive work to be done. They lie and they are rude. The owner is rude. They cannot give proper registration so you cannot use the truck for work. These people should be put out of business..

Dear Customer,  My name is [redacted], I work in the finance department at MNL Truck Sales. I am very sorry that things were not handle the way that you had expected them to be handled.. If you could give me a call at 228-[redacted] and I will do my best to make sure that your problems are...

solved and be your contact for the company. Again I am very sorry that you did not receive the correct service and  I would be happy to touch base with you see if I can be any help to the situation.Best Regards,   [redacted]

I bought a dump truck from this place 1/12/2016
they were my best friend said everything would be ready to go when I got down there to pick it up. it was not had bad tires was not anything like the photo they sent me or photo on the web page .3 weeks later they said it was ready got down there and picked it up drove it home to ohio . half way back the rear of the truck was swaying all over the road { loose bolts and bad bushing } got it home would not run right had to put new injectors in it . the transmission was listed as a 8ll but its a 10 speed said it had jake breaks tec told me it was a bad switch { no the jakes were taken off and the switchs were still in the truck } then the steering wheel had some play in it come to find out THEY WELDED THE STEERING WHEEL TO THE SHAFT ! NEEDLESS TO SAY 10,000 LATER AND IM STILL FINDING THINGS THEY COVERED UP !!! I still don't know why the Revdex.com hasn't done something with this place