I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThe company is required to provide written proof of their ownership of any alleged debt They have exceeded the time frame allowed and therefore violated the fair credit collection practices act by not providing said proof of alleged debt as they have indicated through this process they wouldIf they have reported negative information to the credit bureaus regarding this debt they claim to own I request, as is my protected right under the fair credit collection practices act, they remove said references and they cease and desist any further efforts to contact me and collect on this alleged debt Regards, [redacted]
At this time we feel this complaint is not validOur company offered all information that was requested by Ms [redacted] We acknowledge that the sale of this account between multiple clients can be confusing to consumers such as Ms [redacted] If this account was previously resolved all that would be needed is written documentation stating suchHowever all information provided from M.N.S& Associates LLC is complete, accurate and intended to help Ms [redacted] We request this be removed from our profile, due to the complaint being invalid Sincerely M.N.SAssociates LLC
Good Morning, In regards to the alleged complaint filed against MNS Associates LLC we have investigated and identified multiple errors in the statement made by the individual who filed the complaint it is stated that our office has not called her to inform her of the situationOur office has phone records showing we left a voicemail for the consumer requesting a return call which she has yet to returnOur office only had intentions of reaching the consumer any contact that was made with family or others was strictly to inquire about location informationPer the request of the individual we will cease communication and will return the file to the client
I have reviewed the response made by the business in reference to complaint ID 10414895, and find that this resolution is satisfactory to me I will reopen this complaint if they contact me again I also want to note that to date I have received no written documentation from them supporting their claimsRegards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThe company is required to provide written proof of their ownership of any alleged debt They have exceeded the time frame allowed and therefore violated the fair credit collection practices act by not providing said proof of alleged debt as they have indicated through this process they wouldIf they have reported negative information to the credit bureaus regarding this debt they claim to own I request, as is my protected right under the fair credit collection practices act, they remove said references and they cease and desist any further efforts to contact me and collect on this alleged debt Regards, [redacted]
At this time we feel this complaint is not validOur company offered all information that was requested by Ms [redacted] We acknowledge that the sale of this account between multiple clients can be confusing to consumers such as Ms [redacted] If this account was previously resolved all that would be needed is written documentation stating suchHowever all information provided from M.N.S& Associates LLC is complete, accurate and intended to help Ms [redacted] We request this be removed from our profile, due to the complaint being invalid Sincerely M.N.SAssociates LLC
Good Morning, In regards to the alleged complaint filed against MNS Associates LLC we have investigated and identified multiple errors in the statement made by the individual who filed the complaint it is stated that our office has not called her to inform her of the situationOur office has phone records showing we left a voicemail for the consumer requesting a return call which she has yet to returnOur office only had intentions of reaching the consumer any contact that was made with family or others was strictly to inquire about location informationPer the request of the individual we will cease communication and will return the file to the client
I have reviewed the response made by the business in reference to complaint ID 10414895, and find that this resolution is satisfactory to me I will reopen this complaint if they contact me again I also want to note that to date I have received no written documentation from them supporting their claimsRegards, [redacted]