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MO State Construction

5831 Misty Springs Way, Columbia, Missouri, United States, 65202

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MO STATE CONSTRUCTION (MSC OWNER ***) WERE HIRED TO INSTALL A DRIVEWAY, FRONT STEPS, SIDEWALK AND A THIRD DRIVEWAY LANE OF GRAVEL FOR $8500. INITIAL PAYMENT IN THE FORM OF A PERSONAL CHECK IN THE AMOUNT OF $4250 WAS GIVEN ON 05/20/2020 AND WAS DEDUCTED FROM MY BANK ACCOUNT ON 05/22/2020. ON 05/20/2020 MSC DID A TEAR OUT OF MY ORIGINAL FRONT STEPS AND SIDEWALK LEAVING BEHIND QUITE A MESS, THE FRONT OF MY HOUSE LOOKED LIKE A DISASTER ZONE FOR ALMOST 6 WEEKS. THEY (MSC) DID NOT RETURN UNTIL 06/30/2020 WHEN THE NEW CONCRETE WAS DELIVERED AND POURED. ON 07/02/2020 MSC RETURNED TO CLEAN UP (REMOVAL OF CONCRETE SPLATTERED ALL OVER THE FRONT OF MY HOME THAT WAS PAINTED IN OCTOBER 2019), REMOVE THE FORMS, CUT THE LINES IN THE DRIVEWAY AND CORRECT SOME ISSUES THAT HAD BEEN OUTLINED. THE ISSUES THAT HAD BEEN OUTLINED WERE TWO GAPING HOLES IN BOTH SIDES OF THE FRONT STEPS, THE CORNER OF TOP FRONT STEP WAS MISSING A BIG CHUNK OF CONCRETE, THE THIRD DRIVEWAY LANE OF GRAVEL WAS INCOMPLETE AND THERE WAS CONCRETE SPLATTERED ALL OVER MY HOME. ON 07/02/2020 MSC ATTEMPTED TO CORRECT THE GAPING HOLES AND THE BIG CHUNK OF CONCRETE MISSING FROM THE TOP STEP BY USING SOME FILLER MATERIAL AND THEIR HANDS SMEARING THE FILLER ONTO THE STEPS, THE FILLER MATERIAL WAS NOT THE SAME COLOR AS THE CONCRETE, AND TO BE FRANK IT LOOKS TERRIBLE AND THERE ARE STILL HOLES IN THE SIDES OF MY STEPS AND MY TOP STEP IS NOW ROUNDED AT THE CORNER AND THE BOTTOM STEP IS SQUARED. ALSO, THE TWO STEPS ARE NOT OF EQUAL HEIGHT. THE LINES THAT WERE CUT INTO THE DRIVEWAY ARE NOT STRAIGHT IN THE SLIGHTEST. THERE IS ALREADY A CRACK IN THE DRIVEWAY. THEY DID NOT CLEAN UP, THERE WERE MASSIVE PIECES OF CONCRETE (EXCESS CONCRETE FROM THE FORMS) IN MY YARD THAT THEY COVERED WITH HAY TO HIDE. THEY WERE UNSUCCESSFUL IN REMOVING ANY OF THE CONCRETE SPLATTER ALL OVER THE FRONT OF MY HOME AND THE THIRD LANE OF GRAVEL WAS NOT COMPLETED. ON 07/02/2020 WE PAID MO STATE CONSTRUCTION AN ADDITIONAL $2125 AND AGREED THAT THEY WOULD NOT GET THE REMAINING BALANCE OF $2125 UNTIL FINAL INSPECTION AND CORRECTIVE ACTIONS, MO STATE CONSTRUCTION CASHED THAT CHECK ON 07/03/2020. SINCE 07/02/2020 NOTHING HAS BEEN DONE TO CORRECT THE REMAINING ISSUES: THIRD LANE OF GRAVEL INCOMPLETE, 2 MASSIVE HOLES IN FRONT STEPS, ONE STEP ROUNDED WITH FILLER THAT IS A DIFFERENT COLOR THAN CONCRETE AND ONE STEP IS SQUARED, THE STEPS ARE NOT OF EQUAL HEIGHT, THERE IS STILL CONCRETE SPLATTERED ON THE FRONT OF MY HOME AND WILL NOT BE ABLE TO BE REMOVED WITHOUT DAMAGING THE PAINT. MY HUSBAND SPENT 9 HOURS CLEANING UP ALL THE DEBRIS LEFT IN MY FRONT YARD. IN THE PAST WEEK I HAVE HAD ANOTHER COMPANY BID THE JOB TO MAKE IT RIGHT AND IT WILL COST MY $3500 AND THE CONCRETE SUPPLY COMPANY HAVE COME BY MY HOUSE TO INFORM ME THAT MO STATE CONSTRUCTION WROTE THEM A BAD CHECK FOR THE CONCRETE THAT WAS SUPPLIED TO DO MY PROJECT AND THEY ARE UNABLE TO CONTACT *** THE OWNER OF MO STATE CONSTRUCTION WHO WROTE THE CHECK AND WAS MY CONTACT (PROJECT MANAGER) THROUGHOUT THIS WHOLE DISASTER OF A PROJECT.

MO State Construction Response • Aug 25, 2020

We will be providing a refund to this customer.

Customer Response • Aug 26, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. I will have the complaint reopened if the check doesn't arrive within 10 calendar days

Sincerely

Customer Response • Sep 08, 2020

Consumer wants the case to be reopened. She has not received the check stated in the business complaint response.

Customer Response • Sep 30, 2020

NO. I have not received a refund check, I have not received any form of monies in any amount from MO State Construction/***. I have had zero contact from MO State Construction/***. However, I have received contact from *** who supplied the concrete for the job, outlined in the complaint. *** Physical Address: ***. Mailing Address: ***.MO State Construction/*** wrote two bad checks to *** for the concrete materials supplied to do my project. The first check was for the amount $665.71 and the second check for the amount $2497.28 totalling $3162.99. *** has notified the Jackson County Prosecutor regarding the bad checks written to them from MO State Construction/***; however, *** has also brought to my attention a potential lien being put on my home for the supplies used for the project that I already paid for to: MO State Construction; but, MO State Construction wrote them a bad check for the supplies; therefore, leaving *** out of $3162.99 and potentially coming after me for the money which I already paid for to MO State Construction/***.Also, I have paid an additional $3000 to have front porch and front steps redone, as they were not done correctly, were not done within code and were unsafe. I am attaching the invoice for the work done *** (***).The driveway that was completed by MO State Construction/*** already has cracks and chunks falling off of it; but, I cannot afford to have it redone at this time. When I have already paid $3000 to have front steps redone and I have *** potentially coming after me for an additional $3162.99 for the materials that I already paid for once.What are the next steps in this process? What is an appropriate amount of time to allow MO State Construction to respond and then actually follow through with the response he provides to the Revdex.com? I only ask, because MO State Construction already responded once stating I was to receive a full refund and then, as I suspected...he (MO State Construction/***) did not follow through with any actual actions. I am at a loss of what to do next.I appreciate your attentiveness to my complaint, and I am happy to provide whatever additional criteria needed to move this process forward.Much Appreciated,***Complaint ID

I had them do some concrete work for me on 5/5. Concrete looks good and everything went well. Said they would be back in a couple of days to back fill, have not seen them since. It is now July, still not done after I have called/messaged every day the past two weeks. I paid in full thinking he was a man of his word and would come back. That was my mistake. So if they do work for you make sure not to pay them until everything is fully completed, or you will never see them again and get every excuse in the book.

We hired this company to build a garage and do some excavating, they dug a huge hole and left a mountain of dirt in my yard. This company took off and did not return, we called this company many times to get an explanation, and was told they would be there to complete the work,however, this company never showed,and now will not return our calls. We paid this company $25,000.00 a year ago and all we got out of it was a huge mud whole. We had to pay someone else to complete this job.

I paid this contractor to connect my driveway to the state highway, as well and put in a porch and sidewalk. He poured the sidewalks and porch, but he only put in half the railings, and the excavation around the driveway is unfinished. He was also supposed to seed the yard and do the gutters. He never reconnected the A/C after pouring the sidewalk. Those remain undone. I have paid him $43,000 and the job is not finished.

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Address: 5831 Misty Springs Way, Columbia, Missouri, United States, 65202

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