Mobil MarketPlace #1 (owned by EMC Enterprise)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because that Mobil Station is where I purchase gas the night before my car stalledMy car was then towed to ***, they drained my tank and informed me that the gas had water in it after they ran it through their diagnostic testsI did not come up with the storyThis information was documented and tested by a certified and authorized mechanic shopPrior to using this gas station, my car did not have any prior issuesThis occurred after using the gas from Mobil

January 21, 2015Dear [redacted],
Thank you for taking the time to submit your concern. My name is Alicia and I address all customer service issues. I'm here to help; we take customer service seriously and we always respond on a timely manner. Based on our review the situation...

at hand here is the final outcome. We have investigated the situation and have made the following determination:We reached out to our location; spoke with the personnel and our maintenance department as well. Our investigation yielded that the pumps were working properly and our stick readings show that there is no contaminated fuel. Furthermore, there were no other customers after you or before you with a complaint. Therefore, we have concluded that there is nothing else we can do. Our equipment was working properly and it has not given us any issues.
Once more, we thank you for your concern and report.
Respectfully,
Alicia CCustomer Service Specialists