Mobile Now Inc.

Because my manager could not be in 2 places at the same time he could do only what he could do. Mobile now is a very unprofessional unexpectable company. They do not train people and they give you impossible task and goals to meet they hide behind there faults and blame the team players for it.But even when a staff can into a location and did the impossible made double digits without training without a manager in place and made a store great (this store has never done anything like this ever)and worked all day and marketed a location where people did not want to come because it is a 3rd party location and that they have a bad name ((look it up on google)) they built a base for people to come and know they will be taken care of but mobile now has there own set of rules that are wrong for the customers and are even wrong for the employees. So yes they do not line up with what sprint has put in place for many years. (mobile now makes there own rules and its wrong) but as a hard worker they repay us by firing me and other staff members for doing what exactly what they say and how they been doing it for years but when it comes up as a red flag its the employees problem not mobile now. And to make it worse not only do you get a write up, or fired they wont pay you ( thieves greedy greedy thieves) and also keep another staff member that is lazy takes deposit money cause they cant pay there rent cause there check was short the same preson that leaves early always sick has alot of sales that get returned and they just get a slap on the hand. Can we say that mobile now is a little racists or just plan dumb or how about Corporate Thieves they make all this money off the worker and just give them alittle bit of hush money. This could have been a nice place to work cause of all the contacts and marketing skills that I have but mobile now is not interested in taking care of business for there employees that give 110% everyday even on a day off, For managers that do the impossible task with the tools that mobile now as a company did not give them and for your costumers. it seems to be that mobile now really doesn't care about these 3 sets of people that make your business a business and you will never get that unless you make these changes. You will continue to fail as a company because you hide behind your desk and title and your own faults. you are the blame Mr Business Owner not your employees.

Review: Manager ([redacted]) lied repeatedly during sales and as contracts were signed. Misrepresented cost of phones, stated that the phones would cost $35 with renewed service contracts, when in fact phones cost $650 each ($1950 total) under installment plans and no service contracts were involved. She misrepresented that the installment plan contracts were service contracts; I have signed service contracts with the vendor on six previous occasions and took her for her word. She only presented the signature pages when requesting the signatures. She also presented summaries of the monthly billing charges that excluded the installment fees. These activities constitute contract fraud.Desired Settlement: Company must accept return of all products sold under fraudulent pretext and refund activation fees and all related charges.

Review: I did a return on May 2nd. The retun policy on my receipts states that cash refund will be refunded in 14 buisness days and I havent recivd a refund yet.