Mobile Specialties

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. There will be another company filed if another call is received after this week.
Sincerely,
[redacted]

As requested the customer's information has been added to our internal DNC list which should ensure that he does not receive any more calls from our agents. It appears that until now, the customer has been speaking only to the agents rather than requesting addition to the DNC directly through the...

main office. While this is not an excuse and our agents are required to report such requests, failure to do so is not something we become aware of until the customer contacts us directly. The agents will be retrained or dismissed as required. With regard to the customer's claims that he is on the  federal DNC list, MPower Energy purchases contact lists through official, reputable and licensed channels. All lists are pre-scrubbed. We will forward this complaint to our vendors.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I would appreciate if all activities pertaining to my account has been closed. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved, And your company is no longer on my "[redacted]" and also the person that was on that recording wasn't me that you heard it was my brother-n-law and it was brought to my attention that my brother-n-law had signed me up for your companies service because he mention to me that it was going to make my bill cheaper which I notice that it didn't.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

The customer's information has been added to our DNC list and he will not be contacted again in the future.  Our Quality Assurance Department will go through our call logs and identify the agents in question.  They will then be called in for retraining or dismissal at their supervisor's...

discretion. Upon request our agents are absolutely required to direct customer's to where they might find additional resources and information on our services. Furthermore, they are required to identify themselves by name, ID and to respect a customer's wishes not to be called. These agent's violation's of our Code of Conduct is in no way representative of MPower's marketing tactics. We have tested out our toll-free number and did not experience any difficulty in getting through.

I took my van to have a alarm installed by them since they were not very far from my house. Biggest Mistake of my Life. first they decided to drill a hole through a perfectly restored dash (never bothered to tell me they were going to do this). Heard clicking in my steering wheel after I picked it up. even questioned them about it. a few hundred dollars later to have my steering column looked at it was a cut zip-tie the had got in to my steer column. Also when they drilled the hole for the wire for the led, which they didn't tell me about they nicked the back of my instrument cluster, and shorted 3 dash board lights. [redacted] dollar alarm [redacted] in repairs to have what they did fixed., and still have a blinking led in my dash that no one can see and I never asked for.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]