MobilenMB

I am rejecting their response. They are just dancing around and not responding to the complaint at all. They are a scam. They were suppose to send me an electric back massager. They never did, I don’t think they ever intended on sending it to me.
Regards,
[redacted]

Thank you for your letter of July 22, 1015, concerning the complaint of the above mentioned client. We would like to apologize for all the inconvenience our client experienced. Please note that we have processed a check refund on May 18th 2015 to the customer for the amount of $94.95 which is the...

value of the product. As per our policy that is clearly stated on our advertising we do not refund shipping and handling. We also have investigated the file and found that following the order placed for our product there was an offer for [redacted] and [redacted] [redacted] and at there was an acceptance to try out these programs. These are two services that are offered by one of our partners and we only offer these on their behalf. Upon enrollment, all responsibility for this membership is in the partner’s ([redacted] [redacted] [redacted]) hands. They verify for legal purposes, the recording to assure that there was an agreement to enroll before billing or sending our membership info. Any further service needed in regards to these memberships (information, cancellation, etc) must be handled through our partner at their customer service number: [redacted]. If there is anything else, please do not hesitate to contact us. We apologize for any inconvenience and hope this will be satisfactory.