MobileQ Reviews (%countItem)
MobileQ Rating
Address: 235- 375 St. Albert Trail, St. Albert, Alberta, Canada, T8N 3K8
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Vendor replaced screen on an iPhone. When completed, the phone no longer had battery status. Other than a broken screen the phone worked and functioned perfectly prior to the screen replacement. Vendor policy of we fix or it's free was not upheld in my opinion. Although the screen was replaced, the phone no longer functions as it should. Battery status on a cell phone is not an option, it is a requirement.
I ended up taking the phone to an Apple approved repair facility to get an estimate for repair.This was requested of me by *** as I was also disputing the charge for the repair on my credit card.There was a new operator at the location who asked me to leave the phone and he assured me he would be able to repair it.The phone was returned to me last week and it is now fully functional.Thank you very much for your support but the issue has now been resolved.