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Model & Spa

1258 Getwell Rd, Memphis, Tennessee, United States, 38111-7345

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On Friday February 21st @ or around 10:30 I went to Model and Spa at 1258 Getwell to get a pedicure and nails done. I were ask to go to pedicure bowl.
I started getting my feet done the nail cut my foot bad with a razor blade, my were bleeding bad, I tood owner he did nothing about it . This place is very unstanrize. I thought my foot would have healed over weekend it didn't but it didn't. They allowed people to come in and work off the streets, the owner did my nails amothe person did my feet, when owner got finish I asked him for a receipt the owner said his salon don't do receipts he only do cash payments and *** he said he don't want to pay the*** lots or just a little bit taxes, I thought which he is breaking the law. Also the salon has fake*** purses and*** purses and accessories there selling their selling all purses for $100 and also have fake *** jewelry. I ask owner for his insurance information he refuse to give to me. I need help with this matter from better business. My phone number is my name is

Desired Outcome

Other (requires explanation) I am needing the salon insurance information please so I can take further action on my injury matter. Thank you

Model & Spa Response • Mar 01, 2020

Dear *** did infact went in my nails salon and had her pedicure done there. Each time we give our client pedicure they are giving a option to use the micro blade which is a implement to remove excessive dead skin.*** are very aware of how the procedure works since this is her second time coming to our salon. Our staff member was also aware they her feet had few blister around then bottom of her feet and request that a pumis stone was use instead, she refuses. Our nails salon in the pass 11 years have always have a score rating of 90 or above and never lower, that she mention our salon was unsanitize.During the service she was asking racial remarks toward our staff member when he had a common cold such as "Did you come from Wuhan?" " You know that where the Corona Virus come from' " what your nationality" and joking laugh it off. All of our staff is Tennessee Board Certified and have experience over many years. Our Salon always give out receipt to our client and had file and paid the government taxes every year. She was giving one with her service and had harass us for a receipt after her service was done a day after, which we also had email it to her. In her case she mention that we sale fake purse and jewelry which is not her place to authenticate. I am a certify seller on *** She did not ask me for my insurance imformation after she had call me several time on my cell phone harassing's me many days after her service is done. My name is Giang T and I will speak to my attorney about this false accusation. Someone like *** is trying to make a quick buck toward MINORITY like our small family business. It end here.

Customer Response • Mar 04, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
I,*** I have send pictures of my injuries I am now sending written documents to prove that owner is in negligent. I am sending over 10 to 14 documents

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Address: 1258 Getwell Rd, Memphis, Tennessee, United States, 38111-7345


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