Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I regret that we had to escalate to this level in order to get it resolved but would like to thank Ms. [redacted] for her prompt response and handling of the matter.
Mr. [redacted]'s description of the issue regarding his account with the Dermatology Group is accurate. Unfortunately, we registered using inaccurate insurance information causing the claim to remain unprocessed. Several...
statements sent to him demanding payment. Claim has since been adjusted and a zero balance statement mailed to patient on 7/9/2015. In complaint Mr. [redacted] requested his medical files be sent to his home address. A release will be sent to his home for signatures. Once received back the requested documentation will be mailed.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I regret that we had to escalate to this level in order to get it resolved but would like to thank Ms. [redacted] for her prompt response and handling of the matter.
Mr. [redacted]'s description of the issue regarding his account with the Dermatology Group is accurate. Unfortunately, we registered using inaccurate insurance information causing the claim to remain unprocessed. Several...
statements sent to him demanding payment. Claim has since been adjusted and a zero balance statement mailed to patient on 7/9/2015. In complaint Mr. [redacted] requested his medical files be sent to his home address. A release will be sent to his home for signatures. Once received back the requested documentation will be mailed.