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Modern Arrival

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Modern Arrival Reviews (15)

Dear valued customer, We are extremely sorry that your order has not been delivered yetWe received a flood of orders right before Father's Day, and so our supplier was running behind on production of the productWe actually had a phone call with him regarding this matter and have taken steps to speed up the production process for the futureIn order to make this up to you, we will offer you a full refund for your orderOnce again, we are very sorry for this inconvenience and we hope that you will forgive usThanks,Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Hi ***,We are very sorry that you were unsatisfied with your canvasWe find it strange that the quality is what you are saying it is, because we always try to print the best quality canvas photosPossibly you may have gotten a bad one in the batchAnyways, we have given you a full refund for your orderOnce again, we sincerely apologize for this inconvenience Thank You, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Hi ***, We are very sorry for all of the inconvenience that has been caused with your orderWe would be more than happy to reship you the size XXL on your shirtsDid you want XXL on all of the shirts? Thank You

Other than the California address I gave you this is all I can find

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi ***, We are very sorry that you have not received any response from our companyWe are usually very good about responding to all inquiries in a timely mannerWhich email have you tried to contact our company at? We will go ahead and give you a 100% full refund for you orderAgain, we
deeply apologize for this inconvenience. Thank You,Modern Arrival Team

Hi ***, We are extremely sorry that your order did not arrive in time and that we weren't able to respond to your emails accordinglyOur supplier and support staff for the guitar picks got extremely backed up during this period and we had a tough time keeping up with itTo solve this
problem in the future, we are making our processes more efficient and shipping out our products on the same dayWe are very sorry for any inconvenience we have caused you. Thanks

Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Hi [redacted],We are very sorry that you were unsatisfied with your canvas. We find it strange that the quality is what you are saying it is, because we always try to print the best quality canvas photos. Possibly you may have gotten a bad one in the batch. Anyways, we have given you a full refund for...

your order. Once again, we sincerely apologize for this inconvenience.  Thank You,[redacted]

Hi [redacted], We are very sorry for all of the inconvenience that has been caused with your order. We would be more than happy to reship you the size XXL on your shirts. Did you want XXL on all 3 of the shirts?  Thank You

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hi [redacted],We are very sorry that you haven't received your order yet. We are going to solve this issue for you. We are going to track the whereabouts of your order and make sure you are satisfied in the end. If somehow the order was failed to deliver, we will be providing you with a full...

refund. Thanks

Dear valued customer, We are extremely sorry that your order has not been delivered yet. We received a flood of orders right before Father's Day, and so our supplier was running behind on production of the product. We actually...

had a phone call with him regarding this matter and have taken steps to speed up the production process for the future. In order to make this up to you, we will offer you a full refund for your order. Once again, we are very sorry for this inconvenience and we hope that you will forgive usThanks,Manager

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Address: 40 Palatine, Irvine, California, United States, 92612

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