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Modern Auto

6224 Highway 100, Washington, Missouri, United States, 63090-6465

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I purchased a used vehicle from this business on May 13th, 2019. I was told it passed the state emissions tests and state inspections. I took my vehicle to a mechanic to fix the gas gauge. I also told him that it was making a clunking sound when turning and going over bumps. The mechanic noticed that the bottom control arms (left and right) needed to be replaced and the mechanic stated this should not have passed the inspections. I contacted the business about the issues and they will not work with me at all and stated that's something they did not find and that a mechanic can say whatever they want to. I only requested that they take it and to see if they can find anything. If a vehicle passes the state inspection, it should meet all requirements and this vehicle does not.

Modern Auto Response • Jun 26, 2019

regarding the 2002 Buick Century purchase by ***. The inspection on this vehicle was performed by seasoned, conscientious technician; very thorough and good at his job. Maybe he missed something. I would like *** to contact Modern Auto's Service Manager, *** to set up an appointment so that we may re-examine her vehicle.


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Address: 6224 Highway 100, Washington, Missouri, United States, 63090-6465


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+1 (636) 239-0664
+1 (636) 239-5878


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