Modern Fan Co

In actuality, the customer did receive what was ordered The term "Aluminum" when referring to our blades describes the "color" or "finish", not the material As the enclosures demonstrate, both websites (Modern Fan and Ylighting) specifically call out the blade material (or construction) in the product details This is in no way an attempt by Modern Fan to deceive our customers The Altus Flush (and most all of our fans) are made of the highest quality die cast aluminum construction (vsstamped or spun sheet metal) Our blades are constructed of plywood (vscomposite or "particle"board"), painted to match the fan finish (Aluminum or White) Plywood is the longstanding standard for quality ceiling fan blades throughout the industry Some models in our collection use injection molded ABS plastic when more complex shapes are usedalso an established standard for high quality ceiling fansWe are certainly sorry that this misunderstanding has occurred We suspect the Ylighting representative didn't fully understand the complaint/objection or the nature of the misunderstanding If we were able to provide a blade set constructed of aluminum material, we would Unfortunately, this is not possible If the customer prefers a "wood grain" blade finish instead of the "Aluminum" color (painted) blades, we'd be happy to provide those at no charge We have a "Maple" finish and a "Mahogany" finish available If this is of interest, please contact our team at 888-588-3267..If Revdex.com or the customer has any further questions, please also contactour team at the same number, 8am-4pm (PST), M-FBest regards,The Modern Fan Co

In actuality, the customer did receive what was ordered.  The term "Aluminum" when referring to our blades describes the "color" or "finish", not the material.  As the enclosures demonstrate, both websites (Modern Fan and Ylighting) specifically call out the blade material (or...

construction) in the product details.  This is in no way an attempt by Modern Fan to deceive our customers.  The Altus Flush (and most all of our fans) are made of the highest quality die cast aluminum construction (vs. stamped or spun sheet metal).  Our blades are constructed of plywood (vs. composite or "particle"board"), painted to match the fan finish (Aluminum or White).  Plywood is the longstanding standard for quality ceiling fan blades throughout the industry.  Some models in our collection use injection molded ABS plastic when more complex shapes are used... also an established standard for high quality ceiling fans. We are certainly sorry that this misunderstanding has occurred.  We suspect the Ylighting representative didn't fully understand the complaint/objection or the nature of the misunderstanding.  If we were able to provide a blade set constructed of aluminum material, we would.  Unfortunately, this is not possible.  If the customer prefers a "wood grain" blade finish instead of the "Aluminum" color (painted) blades, we'd be happy to provide those at no charge.  We have a "Maple" finish and a "Mahogany" finish available.  If this is of interest, please contact our team at 888-588-3267..If Revdex.com or the customer has any further questions, please also contactour team at the same number, 8am-4pm (PST), M-F. Best regards,The Modern Fan Co.