Customer was under the impression that the material in question was under full warranty for years.Maintenance was required and was not performed on the unitThis was a self installed unit that needed to be corrected to work properlyWe worked with the homeowner to fix the issues with the fireplace
Customer was under the impression that the material in question was under full warranty for years.Maintenance was required and was not performed on the unitThis was a self installed unit that needed to be corrected to work properlyWe worked with the homeowner to fix the issues with the fireplace