I have spoken to the customer and it was a miscommunication with the accounting departmentI will issue a check and email a copy of the check and tracking number [redacted]
Complaint: I am rejecting this response because: I still haven't been reimbursed for the purchase price of $nor have I received an order cancellation email Sincerely, [redacted]
Customer was sent email with copy of check and tracking numberI apologize for not sending information directly through Revdex.com but it was sent directly to customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12396513, and find that this resolution is satisfactory to me only if they follow through with their commitment As you know, I've been dealing with this order since June 27, Sincerely, [redacted]
Complaint: Per voicemail 1/30/18, the consumer still has not received the refund
I have spoken to the customer and it was a miscommunication with the accounting departmentI will issue a check and email a copy of the check and tracking number [redacted]
Complaint: I am rejecting this response because: I still haven't been reimbursed for the purchase price of $nor have I received an order cancellation email Sincerely, [redacted]
Information will be given to accounting and a check will be cut for refund
Customer has been refunded full purchase amount through Amazon account
Customer was sent email with copy of check and tracking numberI apologize for not sending information directly through Revdex.com but it was sent directly to customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12396513, and find that this resolution is satisfactory to me only if they follow through with their commitment As you know, I've been dealing with this order since June 27, Sincerely, [redacted]