Modern Paving,Inc.

Initial Business Response /* (1000, 7, 2015/09/16) */
Contact Name and Title: [redacted] , president
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@modernpaving.com
The customer did not want to wait 1 extra day for her job to start. We tried to explain to her that we ran into an...

equipment issue, and we needed to start on Thursday 9/3 instead of Wednesday 9/2.
This customer was screaming so loud on the phone that it took my receptionist 10 minutes to understand what she was screaming about. We treat all customers very professionally , you don't stay in business for over 25 years with A+ rating if you don't, further more, the customers remarks about harassing women, is totally unfounded and libelous.
Initial Consumer Rebuttal /* (3000, 9, 2015/09/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I could not screaming over the cell phone & I believe he was the one who was screaming & kept saying:" Listen..." to me. Anyways, I want my$ 1000 back they cashed it on 8/12/15 immediately. Why he did not response on the 1.refund my deposit $ 1000 part 2.Why nobody called until I made several calls to find out what was going on? 3.Why he did not answer when I asked about "If you start the job, when will you finish?" 4. Why all of a sudden he promise to send me $1000 right away (without asking my name, address) but I still have not received my $1000 they cashed on 8/12/15?
Final Business Response /* (4000, 17, 2015/09/25) */
Customer received check #2631, please ask her to verify
Final Consumer Response /* (2000, 20, 2015/09/29) */