Initial Business Response /* (1000, 11, 2016/03/14) */
Regarding this complaint, we could take off a couple hundred dollars for time. But if line was rotted out it would have needed to be repaired anyway, even if leak would have been found while we were there. I used mini-rooter without head and...
couldn't have broken good pipe. There was some water already in basement and boxes already had water marks on them upon arrival. Was told by wife they believe it came from washer overflowing. But it could have come out of bad pipe too while being plugged up.
A check has been issued for the 10% discount.
Thank you
Initial Consumer Rebuttal /* (3000, 13, 2016/03/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Modern Plumbing and Supply Co. did not send the refund they said they would. To this date I still have not received it.
Final Consumer Response /* (2000, 16, 2016/04/05) */
Initial Business Response /* (1000, 11, 2016/03/14) */
Regarding this complaint, we could take off a couple hundred dollars for time. But if line was rotted out it would have needed to be repaired anyway, even if leak would have been found while we were there. I used mini-rooter without head and...
couldn't have broken good pipe. There was some water already in basement and boxes already had water marks on them upon arrival. Was told by wife they believe it came from washer overflowing. But it could have come out of bad pipe too while being plugged up.
A check has been issued for the 10% discount.
Thank you
Initial Consumer Rebuttal /* (3000, 13, 2016/03/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Modern Plumbing and Supply Co. did not send the refund they said they would. To this date I still have not received it.
Final Consumer Response /* (2000, 16, 2016/04/05) */