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Modify My Stang, Inc.

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Modify My Stang, Inc. Reviews (2)

I am responsible to solve the problem with defective goods, delivered by MMS Company, Raleigh NC, for e-sales via [redacted] aluminium drive shaft , defined as custom partProduct for: Ford Mustang GT 2006Invoice: [redacted]XXXXXXXXXXXXXXX from 2014-03-08Vendor: [redacted], [redacted] NC XXXXX-XXXXSold/sent to: [redacted] XXX XX [redacted] buyer gave me responsibility to solve this case, as technical expert/.The driveshatf was delivered.Installation history, installed by renowned and authorised service- installed, tested car, vibrations in higher speed (over 60-70 mph)- reinstalled the stock part, steel original driveshaft, tested - no problem- profesionnaly balanced, there was 25 gramm unbalance- reinstalled, in another position, after balancing. Tested, similar result. Vibrations.WHAT WAS DONE:- information about warranty problem, defective goods delivered- answers from vendor, the suggest for balancing- after 2 e-mail messages not any answer, no result.The coMplete period was longer than limit time (30-40days)on [redacted] or [redacted] but these operations taken some time.The company is not answering.I CAN DECLARE:- the part was not damaged, not modified by anything- the vibrations are approved by educated technicians- the car is after repair of rear axle (FOrd Racing parts, new bearings, very good quality job).THE PROBLEM IS:- THE BUYER ORDERED THE SHAFT, HE HAS A DEFECTIVE SHAFT. iT IS NOT THE SAME- THE VENDOR NOT COMMUNICATERECOMMENDATION:- BE CAREFULL AT SALES WITH ModifyMyStang Vendor- THE E-MAIL COMMUNICATION IS AN ADVANTAGE FOR VENDOR...AT THIS COMPANY.THE STORY IS COMPLETE COVERED BY DOCUMENTS (PROTOCOLS, INVOICE, EXPERT RESULT).Thank youd[redacted]. [redacted]Desired SettlementThe best way:- refund the part cost + transport/import cost (759,99 + 256,93) USD- the defective shaft back. The transport cost back on behalf of the seller/vendorThe transport cost [redacted] and back cost [redacted] the same price as driveshaft, back transport up the seller.

RETURNED STAINLESS STEEL BUMPER LETTERING TO EXCHANGE FOR SMOG PUMP ELIMINATOR.NO EXCHANGE, NO REPLIES.I ORDERED STAINLESS STEEL LETTERING TO FIT INSIDE THE NAME IMPRESSED INTO THE REAR BUMPER. THE LETTERING WAS TO TALL TO FIT. I CONTACTED MODIFY MY STANG AND THEY AGREED TO ACCEPT THE RETURN OF THE SS LETTERING,IN EXCHANGE FOR A SMOG PUMP ELIMINATOR PULLEY. THEY WOULD SEND ME AN INVOICE FOR $25.00 TO COVER THE DIFFERENCE BETWEEN THE TWO ITEMS WHEN THEY RECEIVED THE LETTERS BACK. I RETURNED THE LETTERS AND NO INVOICE FOR THE PULLEY.I CONTACTED THEM AND GOT NO REPLY. I CONTACTED THEM AGAIN AFTER SEVERAL MONTHS AND THEY SAID THEY WERE ON THER WAY BACK FROM A MUSTANG RALLY AND WOULD SEND THE INVOICE AS SOON AS THEY GOT BACK. NO INVOICE. THE LAST EMAIL I SENT INSTRUCTED THEN TO SEND ME A REFUND FOR THE LETTERING AND I WAS PURCHASING THE PULLEY FROM AMERICAN MUSCLE INSTEAD. NO REPLY, NO REFUND.Desired SettlementI WANT A FULL REFUND. THE SITUATION STARTED IN MARCH AND NOW IT IS AUGUST. SERVICE IS TERRIBLE AND UNPROFESSIONAL.

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Description: Auto Parts & Supplies - Custom Wheels/Rims

Address: 5020 Departure Dr. Ste G, Raleigh, North Carolina, United States, 27616

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