Dear Mr [redacted] and Revdex.com: I am writing in response the complaint filed on 11/First, I apologize to you for the troubles you are having with Mogl and our promosAs a company, we strive to always ensure customer satisfaction with our product and promotionIf there is ever a dispute, we try our hardest to determine the root cause, and credit the user if they are entitled While I have gone through your account, and the promotions, I am not able to determine the discrepancy, or the error on Mogl’s part based on the information we have on our system or what was provided from you, however, I am happy to credit your account with $($for what is owed to you and an additional bonus for your troubles) I am sorry that you feel that our system is complicated, however, we are only able to instantly credit for purchases that are sent over to us through the major credit card providersIf we do not get the purchase information from them, we are unable to know the purchase occurredThis is why our customer service department requests proof of purchase either in form of the receipt or screenshot of the credit card statementUnfortunately, we are not able to reproduce emails that our system sends based on a transaction per privacy policies as part of our compliance, and we do not store credit card numbers on our systemHowever, when in doubt, we always side with our consumers I encourage you to work directly with our support team, and if you do not find the support to your standard, please ask for your issue to be escalated to a manager - who is authorized to give credits outside of our transaction records Please let me know if you have any other questions, I am always available to our users Sincerely, [redacted]
Dear [redacted] ,I checked all of my transaction at [redacted] Bank and MOGL is lying; they still owe me ~$at the minimumI will forward you showing how much they owe meI still go there , however I am not using my Master CardI checked my banking account and there was never $credited into my accountI emailed the Revdex.com my account statement and what you owe me05/11/[redacted] $165.56$
Dear Mr [redacted] and Revdex.com: I am writing in response the complaint filed on 11/First, I apologize to you for the troubles you are having with Mogl and our promosAs a company, we strive to always ensure customer satisfaction with our product and promotionIf there is ever a dispute, we try our hardest to determine the root cause, and credit the user if they are entitled While I have gone through your account, and the promotions, I am not able to determine the discrepancy, or the error on Mogl’s part based on the information we have on our system or what was provided from you, however, I am happy to credit your account with $($for what is owed to you and an additional bonus for your troubles) I am sorry that you feel that our system is complicated, however, we are only able to instantly credit for purchases that are sent over to us through the major credit card providersIf we do not get the purchase information from them, we are unable to know the purchase occurredThis is why our customer service department requests proof of purchase either in form of the receipt or screenshot of the credit card statementUnfortunately, we are not able to reproduce emails that our system sends based on a transaction per privacy policies as part of our compliance, and we do not store credit card numbers on our systemHowever, when in doubt, we always side with our consumers I encourage you to work directly with our support team, and if you do not find the support to your standard, please ask for your issue to be escalated to a manager - who is authorized to give credits outside of our transaction records Please let me know if you have any other questions, I am always available to our users Sincerely, [redacted]
Dear [redacted] ,I checked all of my transaction at [redacted] Bank and MOGL is lying; they still owe me ~$at the minimumI will forward you showing how much they owe meI still go there , however I am not using my Master CardI checked my banking account and there was never $credited into my accountI emailed the Revdex.com my account statement and what you owe me05/11/[redacted] $165.56$