Mohica Towing, Inc

Initial Business Response /* (1000, 8, 2015/07/07) */
Contact Name and Title: [redacted] (Manager)
Contact Phone: XXXXXXXXXX
[redacted] Towing policy: towing technicians are not to attempt to repair, disconnect, or remove anything from vehicles. Risk of unnecessary damage is highly likely in Exotic...

vehicles. Therefore, technicians must take all precautionary measures in order to transport a vehicle safely and without damage. Other inexperience companies may not know the risk involved in delicate exotic car situations.
Also, the unique situation in your elaborate driveway, and your vehicles weight, the vehicles poor condition (damages), were all factors for the extra labor intensive maneuvering. Unfortunately, one technician would not be able to push the almost 5 ton vehicle out by himself safely and without risk of injury, ergo the extra technician.
All this information (including the quoted amount) was provide to you prior to dispatching the appropriate equipment. We also specifically provided the opportunity to contract other companies (by providing phone numbers ect.) that we felt had the capability of transporting your vehicle safely.
The quoted amount reflected the charges accrued prior to all services provided.
As for your request to speak (specifically) to the owner, he has now since returned from vacation. We believe it will no longer be necessary for him to contact you for this issue since the issue will be resolved thru the Revdex.com.