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Mold Away USA, Inc.

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Mold Away USA, Inc. Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11992470, and find that this resolution is satisfactory to meI was reimbursed for the damaged roller shade on 2/17/

Hello, The dispute is the $500 deductible due to our advertisement which states we will "pay up to $1000 of the customers deductible".The customer who filed this complaint did not notice that we also state **Amount of deductible paid may vary due to conditions of lossIn this case the loss was...

not large enough for us to assist with the deductible.  At no time was there ever monetary assistance offered or promised.  The customer in question does not have anything in writing from us that we ever agreed to pay his deductible. Water and Mold Away USA has never disputed the damage of the customers roller shade and will definitely pay for its replacement, per the customers request.  The customer will be issued a check for the roller shade Friday, 2/17.  Please remove the complaint regarding the deductible as it is not valid.Regards,[redacted]Project ManagerWater & Mold Away USA###-###-####

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Address: 2227 E Florida Ave Unit 252, Hemet, California, United States, 92544-4752

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